Spencer Seljeskog
Lake Worth,FL
Summary
Proven leader with extensive experience in operations management and staff leadership within a 7 location and 75 employee retail environment. Excelled in cost control, enhancing customer satisfaction, and ensuring regulatory compliance. Demonstrated ability in time management and policies development, driving significant improvements in efficiency and profitability. Skilled in fostering team accountability and executing strategic marketing initiatives to bolster brand loyalty.
Overview
8
8
years of professional experience
Work History
Co-Owner/Operator
Subway Restaurants
11.2018 - 01.2024
- Directed hiring processes, ensuring a well-qualified workforce that contributed to the success of the organization.
- Established performance metrics for staff evaluation purposes, promoting accountability among team members while setting clear expectations regarding their roles within the company structure.
- Oversaw inventory and labor management for optimal stock levels, minimizing waste, and reducing costs.
- Maintained accurate financial records, enabling informed decision-making for future growth opportunities.
- Implemented marketing initiatives to attract new customers and increase brand awareness and loyalty.
- Ensured compliance with all local, state, and federal regulations for safe business practices.
Loan Officer
National American University
08.2015 - 10.2018
- Assisted students in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing student concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter and government agencies for verification and recommendations.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
Education
Bachelor of Science - Business Administration And Management
Black Hills State University
Spearfish, SD12.2014
Skills
- Operations Management
- Cost Control and Budgeting
- Staff Management
- Policies and Procedures Development
- Regulatory Compliance
- Time Management
Timeline
Co-Owner/Operator
Subway Restaurants
11.2018 - 01.2024
Loan Officer
National American University
08.2015 - 10.2018
Bachelor of Science - Business Administration And Management
Black Hills State University
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