LORA DOUGHERTY
PAPEC, LLC
Eagle,ID
2027
years of professional experience
Experienced operations and business leader with a strong background in financial management, contract negotiation, regulatory compliance, and customer relations. Known for streamlining processes, controlling costs, and building reliable vendor and client partnerships.
Work History
Co-Owner/Operator
41 Years 5 Months- Supported daily operations by aligning resources with production targets and customer commitments.
- Handled budgets, contracts, and vendor relationships to support stable business performance.
- Monitored safety standards, licensing requirements, and operational procedures for compliance.
- Worked with service terms and resolved issues to maintain reliable partner and client relationships.
- Improved overall efficiency by implementing cost-effective technology solutions throughout various aspects of the operation.
- Negotiated contracts with suppliers to secure favorable terms, leading to reduced expenses on materials and services.
- Managed daily business operations, resulting in smooth workflow and enhanced productivity.
- Ensured compliance with all local, state, and federal regulations for safe business practices.
- Increased customer satisfaction by implementing efficient operational strategies and streamlining processes.
- Developed and maintained strong relationships with vendors to ensure timely delivery of products and services.
- Maintained accurate financial records, enabling informed decision-making for future growth opportunities.
- Oversaw inventory management for optimal stock levels, minimizing waste, and reducing costs.
- Addressed customer complaints promptly, resulting in improved client satisfaction rates and increased loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Raised property accuracy and accountability by creating new automated tracking method.
Licensed Realtor
10 Years 8 Months- Supported property transactions in compliance with state regulations and disclosure requirements.
- Coordinated contract reviews, title documents, and closing steps for real estate transfers.
- Advised agency leaders on market conditions, valuation factors, and acquisition strategies.
- Maintained property records, listings, and transaction files for accurate documentation.
- Managed property records, listings, and transaction files to maintain accurate documentation.
- Collaborated with attorneys, lenders, and inspectors to resolve issues before closing.
- Evaluated parcels, easements, and land-use restrictions to support informed purchase decisions.
- Streamlined communication between stakeholders to accelerate approvals and reduce transaction delays.
- Mentored staff on licensing standards, transaction procedures, and compliance expectations.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on the market.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Communicated with clients to understand property needs and preferences.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
- Provided expert guidance on property improvements to enhance value prior to sale or rental listings.
- Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
- Hosted engaging open houses that showcased properties'' unique features, increasing buyer interest and offers received.
- Used [Software] to create and prepare documents such as closing statements, purchase agreements and deeds.
- Delivered regular updates on property activity reports to sellers, keeping them informed throughout the entire transaction process.
- Compared properties with similarly sold properties to determine competitive market prices.
- Assisted first-time homebuyers in navigating the real estate market, leading to successful purchases and happy homeowners.
- Exceeded personal sales goals consistently by utilizing effective prospecting strategies and building rapport with potential clients quickly.
- Wrote contracts to outline sales and purchases of properties.
- Successfully managed a diverse portfolio of properties, including residential homes, condominiums, and investment properties.
- Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.
- Utilized advanced marketing techniques to showcase properties effectively, attracting more potential buyers.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Leveraged social media platforms to expand online presence, connecting with potential clients and showcasing available properties.
- Streamlined the home buying process for clients, resulting in quicker closings and satisfied customers.
- Developed customized marketing plans tailored to individual property needs for optimal exposure in competitive markets.
- Informed home buyer of sales, construction and warranty processes.
- Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by [Number]%.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Presented purchase offers to sellers for consideration.
- Reviewed market research data and changed sales plans accordingly.
- Advertised client properties through websites, social media, and real estate guides.
- Advised clients on market conditions and property value for informed decision-making.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Reviewed and executed confidential documents, contracts and disclosures.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Coordinated appointments to show tenants and buyers prospective homes.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Developed new business and managed new and existing clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Prepared and presented contracts and other legal documents to clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Collaborated with stakeholders to complete property sales and purchases.
REALESTATE BROKER
11 Years 9 Months- Supported real estate acquisitions, leases, and dispositions to align with state property management goals.
- Reviewed purchase agreements, easements, and title records for compliance with state rules.
- Advised agency leaders on market trends, property values, and transaction approach.
- Coordinated appraisals, inspections, and closing steps for complex property deals.
- Negotiated real estate acquisitions, leases, and dispositions supporting state property management objectives.
- Reviewed purchase agreements, easements, and title documents for compliance with state requirements.
- Advised agency leaders on market conditions, property valuation, and transaction strategy.
- Coordinated appraisals, inspections, and closing activities for complex property transactions.
- Interpreted zoning, land use, and ownership records to resolve property issues.
- Prepared broker opinions, deal summaries, and executive recommendations for decision-making.
- Led negotiations with sellers, tenants, and legal teams to protect state interests.
- Streamlined property transaction workflows, improving accuracy across documentation and approvals.
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Compared properties possessing similar features to determine competitive market prices.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
- Conducted thorough due diligence investigations for clients to identify potential risks or concerns before proceeding with transactions.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Stayed current on industry trends and market fluctuations by attending professional development courses, conferences, and networking events.
- Enhanced client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
- Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Arranged for inspections and surveys of sold properties.
- Managed roster of clients to send announcements and information on new properties.
- Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
- Generated new leads through strategic prospecting efforts, including cold calling, door knocking, and community events participation.
- Developed training materials to educate newly licensed agents on industry best practices, ensuring a high level of professionalism within the team.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Managed complex transactions involving short sales, foreclosures, or other challenging situations with tactful problem-solving skills.
- Assisted clients in navigating the complexities of financing options, ensuring they secured suitable mortgage products for their needs.
- Streamlined the transaction process for clients with efficient coordination of inspections, appraisals, and closing activities.
- Advised clients on home staging techniques to maximize property appeal during open houses or showings.
- Improved client satisfaction with personalized property matching, understanding their needs, and preferences.
- Organized and hosted open houses to generate interest and expedite sale of properties.
- Achieved high client retention rate by consistently delivering exceptional service and follow-up.
- Negotiated favorable contract terms for clients, protecting their interests and achieving optimal outcomes.
- Built strong relationships with clients through exceptional communication skills and personalized service.
- Enhanced online visibility of properties with innovative marketing strategies, reaching a wider audience.
- Assisted clients in staging their homes for sale, resulting in quicker sales and often above asking price.
- Increased property listings by effectively networking with homeowners and showcasing benefits of working with our agency.
- Provided comprehensive support to clients relocating from other areas, making their transition smoother.
- Streamlined buying process, providing detailed guidance to clients and reducing time to close.
- Conducted comprehensive market analyses for clients to ensure competitive pricing, enhancing sale opportunities.
- Facilitated smooth closings, coordinating with all parties involved to ensure seamless transaction.
- Boosted sales revenue by skillfully negotiating deals that met both buyer and seller expectations.
- Maintained up-to-date knowledge of real estate laws and regulations, ensuring compliance in all transactions.
- Resolved complex issues during transactions, ensuring client satisfaction and maintaining integrity of deal.
- Developed strong relationships with mortgage lenders, facilitating smoother financial transactions for clients.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Generated leads and qualified prospects, facilitating smooth property transactions.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Evaluated properties for potential salability and pricing.
- Advised clients on optimum buying and selling choices for maximum returns.
- Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Appraised property values and assessed buyer income to determine feasibility of offer success.
- Monitored contract execution to verify complete fulfillment of terms.
- Cultivated strong relationships with agents, lenders and title companies.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Counter Salesperson
2 Years 1 Month- Processed rental contracts, verified driver's licenses, and ensured compliance with company policies.
- Assisted customers with vehicle selection, upgrades, and coverage options to support rental needs.
- Resolved reservation changes, billing concerns, and service issues with professionalism and accuracy.
- Coordinated vehicle availability with fleet and operations staff to support efficient counter flow.
- Educated customers on rental terms, fuel policies, return procedures, and roadside assistance options.
- Mentored new counter staff on sales procedures, system use, and customer service standards.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
- Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
- Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Welcomed customers and offered immediate assistance in line with business policies.
- Finalized sales by completing payments and required paperwork.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Documented orders in computer system with general conditions and special customer requirements.
- Informed customers about important policies and conditions on sales.
- Managed rentals and returns processes for diverse customers.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created a positive impression of the business.
Office Manager's Assistant
1 Year 3 Months- Prepared correspondence reports and office documents for management review.
- Supported invoicing data entry and account tracking using established procedures.
- Assisted vendor coordination, supply ordering, and office inventory control.
- Improved office workflows by updating forms, procedures, and tracking logs.
- Trained new administrative staff on office systems, filing standards, and communication processes.
- Supervised clerical staff, assigning tasks and resolving workflow bottlenecks.
- Oversaw billing, invoice processing, and account reconciliation with attention to detail.
- Prepared reports, meeting materials, and executive correspondence for leadership review.
- Implemented office procedures that improved consistency, organization, and turnaround times.
- Trained new staff on office systems, policies, and administrative best practices.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Office Administrative Assistant
- Handled incoming calls, emails, and visitor questions with prompt, professional responses.
- Set meetings, appointments, and calendar changes to support daily office tasks.
- Drafted correspondence, reports, and documents using Microsoft Office applications.
- Entered data into internal systems while checking completeness and accuracy.
- Entered data into internal systems while verifying completeness and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled meetings, coordinated calendars, and prepared routine appointment reminders.
- Organized files, updated records, and maintained accurate document retrieval systems.
- Processed mail, scanned correspondence, and distributed materials to appropriate staff.
- Assisted with data entry, verified information, and corrected record discrepancies.
- Coordinated Managing Director's calendar, prioritizing meetings, deadlines, and executive commitments.
- Prepared correspondence, presentations, and briefing materials for internal and external stakeholders.
- Managed confidential records, sensitive communications, and document control with discretion.
- Organized travel arrangements, itineraries, and logistics for executive and business needs.
- Tracked action items, followed up on approvals, and ensured timely completion of priorities.
- Liaised with department leaders to streamline communication and support daily operations.
- Scheduled meetings, recorded minutes, and distributed accurate follow-up notes promptly.
- Improved administrative workflow by maintaining organized filing systems and efficient office procedures.
- Enhanced office efficiency through meticulous organization and prioritization of tasks.
- Organized special events and conferences, coordinating logistics from venue selection to attendee registration with great attention to detail.
- Safeguarded sensitive information by implementing strict confidentiality protocols and secure filing systems.
- Managed travel arrangements, anticipating needs and addressing potential issues proactively to ensure smooth trips for the Managing Director.
- Contributed to budget management efforts by tracking expenses and providing financial reports on a regular basis.
- Increased stakeholder satisfaction levels through timely follow-up on action items resulting from meetings or discussions with the Managing Director.
- Maintained an organized digital filing system that allowed easy access to critical documents while adhering to document retention policies.
- Created a welcoming environment for visitors by managing reception duties professionally while maintaining appropriate decorum.
- Provided exceptional administrative support to the Managing Director, contributing to increased productivity levels.
- Enhanced team collaboration by scheduling and preparing for staff meetings, ensuring all necessary resources were available.
- Assisted in decision-making processes by preparing comprehensive research reports on various topics.
- Served as a trusted advisor to the Managing Director, offering valuable insights and recommendations based on extensive knowledge of company policies and procedures.
- Streamlined communication flow by managing correspondence and scheduling for the Managing Director.
- Optimized time management for the Managing Director by handling day-to-day tasks such as calendar management, phone calls, and email correspondence.
- Coordinated logistics for high-level meetings, ensuring a seamless experience for all attendees.
- Expedited decision-making processes with thorough preparation of meeting agendas, background materials, presentations, and minutes.
- Supported project management efforts by assisting in the development of project plans, timelines, and resource allocation documentation.
- Facilitated the resolution of complex issues by acting as a liaison between the Managing Director and staff members or external partners.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Wrote reports, executive summaries and newsletters.
- Screened personal and business calls and directed to appropriate party.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
High School Diploma
- Honor R,oll 1962,19631964,1965,
- [Student Organization or Club Name] MemberBOWLING TEAM
- Extracurricular Activities: [Activity]CHEER, POM POMS
No Degree - ACCOUNTING & SECRETARIAL
- Awarded MISS PERSONALITY
Skills
Operations management
Sales development
Real Estate Marketing
Team Leadership
Self-motivated
Social media marketing
Business development
Detail orientation
Client relations
Vendor relationship management
Work planning
Strategic decision-making
Budget management
Cost analysis and savings
Startup operations
Property Promotion
Financial Oversight
Sales strategy
Purchasing strategy
Budget management
Financial Recordkeeping
Purchasing and planning
Client Relationship Management
Cost analysis
Business strategy
Problem-solving
Time management
Multitasking
Organizational skills
Reliability
Real Estate Compliance
Communication skills
Financial strategy
Financial oversight
Innovation strategy
Professional networking
Analytical problem-solving
Critical thinking
Multitasking capabilities
Multitasking capabilities
Reliability
Effective communication
Organizational capabilities
Strategic Negotiation
Self motivated
Inventory tracking and management
Professionalism
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
JOHN C. & JENNIE J. FIFF ACHOLARSHIP
WAS AWARDED BY INDIANA STATE FOR PREPARING FOR A CAREER IN REAL ESTATE OR MAJORING IN BUSINESS ADMINISTRATION
Timeline
Licensed Realtor
State Of Idaho
2015.04 - 2025.12Read More
REALESTATE BROKER
State Of Idaho
2014.03 - 2025.12Read More
Counter Salesperson
Hertz Car Rental
1995.06 - 1997.07Read More
Co-Owner/Operator
PAPEC, LLC
1985.06 - CurrentRead More
Office Manager's Assistant
M.O. SECIGNER & CO
1984.05 - 1985.08Read More
Office Administrative Assistant
PRI NORTHWEST
1980 - 1983Read More
BEAVERHEAD COUNTY HIGH SCHOOL
High School Diploma
Read More
BUTTE BUSINESS SCHOOL
No Degree from ACCOUNTING & SECRETARIAL
Read More