Paul Jaime
Carson,CA
Summary
I’m a customer-focused professional who creates welcoming, immersive experiences that make technology approachable and exciting. I communicate clearly, build trust quickly, and focus on understanding customer needs to deliver solutions that are beneficial for both the customer and the business. Thriving in fast-paced environments, I balance exceptional customer experience with thoughtful, value-driven decisions that support long-term business success.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Apple Mobility Advisor
Best Buy
Torrance, California
08.2023 - Current
- Led engaging, hands-on Apple product demos that built excitement and confidence in same-day decisions.
- Assisted customers with iPhone sales, AT&T and Verizon activations, upgrades, new lines, and explanation of carrier promotions and offers.
- Recommended and bundled Apple devices and accessories—including Apple Watch, iPad, Mac and Apple Care—based on customer needs and usage.
- Drove adoption of Best Buy services, including yearly memberships and credit card offerings, by clearly communicating value, savings, and long-term benefits.
- Supported customers with device setup, data transfers, Apple ID assistance, and iOS feature education to ensure a smooth and confident transition to new devices.
- Consistently met sales, service, and activation performance metrics while maintaining a customer-first experience.
- Collaborated with team members to maintain Apple merchandising standards and protect customer privacy and sensitive information.
Technology Sales Associate
Target
Carson, CA
09.2021 - 08.2023
- Engaged customers in technology product selection and usage.
- Collaborated with team members to maintain an organized sales area.
- Assisted in inventory management for tech products on the sales floor.
Education
Associate of Arts - Graphic And Digital Design
Santa Monica College
Santa Monica, CA 06.2021 - 10.2024
Skills
- Device activation
- Product demonstration
- Customer onboarding
- Sales strategies
- Product knowledge
- Fluently Bilingual (English and Spanish)
- Customer service
Timeline
Apple Mobility Advisor
Best Buy
08.2023 - Current
Technology Sales Associate
Target
09.2021 - 08.2023
Associate of Arts - Graphic And Digital Design
Santa Monica College
06.2021 - 10.2024