Work-life balanceFlexible work hoursHealthcare benefitsPaid sick leave4-day work week
3
Certification
35
Years of experience
Results-driven Certified Project Manager (PMP), Certified Scrum Master (CSM), and Certified Product Owner (CSPO) with expertise in leading cross-functional IT teams through Agile delivery and stakeholder alignment. Skilled in utilizing Azure DevOps for backlog management, sprint execution, and ensuring timely project delivery. Proven ability to foster collaborative team environments and drive strategic initiatives across domestic and global industries.
Work History
Project Manager
7 Years 2 Months
PWC | Tampa, FL | 05.2019 - 07.2026
Serve as Scrum Master and Project Manager, leading cross-functional Agile teams through the full project and product delivery lifecycle while ensuring alignment with business objectives, scope, schedule, and stakeholder expectations.
Facilitated Agile/Scrum ceremonies, enhancing team collaboration and ensuring alignment on project goals through Sprint Planning, Daily Scrum/Stand-Ups, Sprint Reviews, Sprint Retrospectives, backlog refinement, and release planning.
Utilize Azure DevOps (ADO) to manage Product and Sprint Backlogs, Epics, Features, User Stories, Tasks, defects, dependencies, and team delivery activities.
Partner with Product Owners, business stakeholders, and technical teams to prioritize backlog items, clarify requirements, establish acceptance criteria, and ensure development efforts remain aligned with business priorities.
Lead Sprint Planning sessions to establish achievable Sprint Goals, evaluate team capacity, identify dependencies, and ensure prioritized work is appropriately defined and ready for execution.
Facilitate Daily Scrum meetings to assess progress toward Sprint Goals, identify impediments and risks, coordinate dependencies, and drive timely resolution of issues affecting delivery.
Coordinated Sprint Reviews/Demos, offering stakeholders visibility into functionality, gathering feedback, and integrating business input into backlog priorities for improved project alignment.
Monitored project progress, identified risks and took corrective action as needed.
Developed and implemented project plans and budgets to ensure successful execution.
M&A IT Project Manager
2 Years 5 Months
Jabil Circuit | Saint Petersburg, FL | 12.2016 - 05.2019
Aligned team to customer needs by establishing milestones, goals, and objectives from input of all functional areas and stakeholders in enterprise M&A projects.
Collaborate with Corporate Development and division leadership.
Provide guidance and motivation to project teams to successfully achieve project goals and corporate initiatives.
Communicated project objectives reflecting overall strategic business objectives.
Facilitated communication as IT interface for the acquiring company, Corporate Development, divisions, and other initiative stakeholders.
Commitment to customer service; anticipating, meeting and exceeding expectations by solving problems quickly and effectively, making customer issues a priority
Coach others through difficult decision-making situations
Work with SAP teams to coordinate an analysis of needs to implement a cost-effective solution for all new customers.
Technical Project Manager
1 Year 8 Months
WellCare | Tampa, FL | 02.2015 - 10.2016
Developed a strategic project plan and successfully deployed the Imperva DAM Secure Sphere security software and hardware, enabling WellCare’s Security team to effectively monitor all databases.
Managed the deployment of the CCA discovery tool, which included Vendor Management, monitoring the installation of agents on all non-production and production servers, creation of blueprints to define reporting features and gold standard compliance templates for all network equipment.
Coordinated testing and implementation of high visibility Cisco ISE project for wired and wireless connectivity of all laptops within WellCare, overseeing phases of authentication, posturing, and enforcement.
Led IT Provisioning project for creation and disbursement of new badges, selected new badging security software to enhance existing platform and integrate with SailPoint and Active Directory systems.
Worked with the IT Storage team to stabilize the EMC Extreme I/O storage platform, supporting the migration of high-end servers and databases, providing effective storage and disaster recovery capabilities.
Collaborated with IT management to select subject matter experts for ongoing telecommunication projects.
Effectively worked with all vendors, creating and maintaining strategic relationships, supporting current and future IT and HITRUST projects.
Responsible for the management of small, medium, and large infrastructure projects
Managed a FTP server migration, encompassing the creation of new VMs which will be utilized by a PwC application
Cultivated strategic relationships with internal PwC and TCS resources to enhance project collaboration.
Supported AOS Hoteling software maintenance through code modifications, WASA and Fortify scans, and mass uploads.
Participated in the AOS Architecture Analysis project, providing feedback on future enhancements to the AOS Hoteling software.
Coordinated Cisco Wireless surveys and ensured proper installation of Access Points for improved connectivity.
Project Manager
7 Months
Global Convergence, Inc. | Oldsmar, FL | 01.2015 - 08.2015
Managed the day-to-day operational and tactical aspects of multiple or large-scale projects.
Reviewed Statement of Work and scope for all projects, mitigating risk prior to project initiation
Collaborated with internal teams and partners to replace EtherNID’s across all Verizon Cellular towers in each state, ensuring seamless service continuity.
Analyzed profitability, revenue, margins, billing rates and utilization across all projects.
Determined appropriate revenue recognition ensuring accurate invoicing and monitored receivables.
Supported system upgrades for ASA Firewalls, Cisco VoIP phones, and Cisco 3750 and 3845 switches, improving system reliability and performance.
Conducted Cisco Wireless surveys and installed Access Points to enhance network connectivity.
Managed multiple IT-related projects to ensure alignment with strategic business and organizational objectives.
Maintain continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
Motivated resources to meet quality standards while adhering to time and budget constraints.
Developed project plans for a Cisco VoIP/IVR system UCCX software and hardware upgrades. Plans also included integrating the IVR with internal databases for HART’s call center.
Initiated and reported status updates and risks to key stakeholders, leveraging a master data schedule release.
Worked with the Information Technology team to create an off-site disaster recovery co-location. The purpose of this site is to provide the company with backup services for critical applications
Initiated the design and planning of a new SharePoint 2013 website, which was being developed in XML.
Project Manager
3 Years 8 Months
Senior Resource Association, Inc. | Vero Beach, FL | 08.2009 - 04.2013
Managed budgets exceeding 2,500,000
Planned and coordinated installation of 100 bus shelters, managing Indian River County departments and external contractors to ensure project completion
Provided and executed a detailed plan for the automation, implementation and installation of a new Para-Transit software, providing a 35% increase in efficiency
Partnered with County Commissioners, City Managers, and Metropolitan Planning Organization staff to evaluate transportation system and develop short and long-range service improvement plans
Project Manager
9 Months
Riverside Bank | Fort Pierce, FL | 12.2007 - 09.2008
Led IT and PMO departments to enhance project execution and alignment with organizational goals.
Created staging plans, highlight reports, risk logs, and change requests to facilitate project tracking and communication.
Developed project plans for the conversion to Cisco VoIP
Planned and directed the network cutover from Frame Relay to MPLS
Coordinated with internal clients to ensure high-quality service delivery and maintain strong relationships.
Project Manager
15 Years 3 Months
United Parcel Service | Mahwah, NJ | 10.1991 - 01.2007
Led design and implementation of multinational rollout of Cisco Routers - Platform: 2800, 3640 and Cisco Switches – Platform: 3550, 2950
Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures and instilled shared accountability for achieving project milestones
Managed inter-departmental teams and third party vendors to ensure hardware solutions met end user and company needs
Created weekly change control requests to streamline network hardware changes and additions
Managed the daily international conference call which addressed major global telecom issues (Europe, China, Americas)
Participated in a nationwide initiative to convert remote sites from frame relay to MPLS
Coordinated the installation of WAN vendor circuits connecting to the datacenter
Developed internal telecommunications training program and manual for IT WAN Helpdesk, translating technical language into easy-to-understand terminology and creating testing material to assess end user comprehension, resulting in 40% improvement in response to network issues
Education
High School Diploma
West Seneca West Senior High | West Seneca, NY | 06-1980
Skills
IT project management
Agile scrum
Azure DevOps
Backlog management
Release planning
Project planning
Scope management
Risk mitigation
Project governance
Stakeholder management
Project budget management
Budget control
Operational strategy implementation
Strategic planning
Cross-functional leadership
Vendor management
Vendor sourcing
Project tracking
Schedule development
Milestone tracking
Project closure
Change management
Change control processes
Conflict resolution
Conflict management
Effective communication
Employee development
Staff training and mentoring
Cross-functional collaboration
Relationship building
Stakeholder communications
Client relations
Problem solving
Microsoft Office Suite
Client relations
Personal Information
Title: PROJECT MANAGER
AWARDS AND ACCOMPLISHMENTS
Selected by UPS Executive Management and peers based on outstanding performance, to participate in the 1996 Olympics as host and company representative, providing hospitality and information on new services and customer support, Honored in 2005 by EPIC Schools Executive Director, staff and parents for contributing 10 years of volunteer service and support of Autistic children
Board of Director - Member, By the River, Board of Director - Member, Sebastian, FL, 2012-01, 2013, Serving as a trusted advisor to the CEO, to develop and implement effective programs and services, Assist with approving annual budget, audit reports and material business decisions, Team leader for organizations largest fundraising event, which includes managing the committee and volunteers
Coordinator, United Way, Coordinator, Mahwah, NJ, 1995-06, 2006-06
Charity Event Planner and Coordinator, EPIC School, Charity Event Planner and Coordinator, Paramus, NJ, 1994-03, 2005-03
PERSONAL ATTRIBUTES
Ability to work with all levels of people and possess strong relationship building skills.
Having the necessary drive and enthusiasm is required for a tough competitive industry.
Strong attention to detail and focus on task completion.
Articulate and well presented.
Well organized.
Team leader capable of motivating staff.
Ability to gain results through others.
MILITARY
Transportation Management/Military Police, United States Air Force, Jan. 1981 to Jan. 1985