Paul Kwon

Receptionist:

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Attending register, subscribing clientele to reward card program.
• Attend to approximately 10 to 12 clients between walk-ins and phone calls for appointments.

Web App Dev:

• Developing a website and accompanying web application for showcasing menu of services and making appointments.
• Using Adobe Dreamweaver for basic implementation and feel of UI/UX.
• Using React for web app with Express for backend.

• Maintained a small team of four for full-stack, mobile app development.
• Adhered to a modified Agile methodology for rapid, iterative app development.
• Attended technical and sponsor meetings on a weekly basis, while using the size of the team to as an advantage to maintain workplace conversations on Discord to partially supplement daily scrums in order to balance and accommodate to the schedules and academic obligations of the other team members, weekly sprints, and overall project object of producing a minimum viable product by May 2025.
• Worked with third party services for app development (GCP, Figma, Postman, Firebase/Firestore for authentication and user data storage, Github for workflow and automated snapshot and unit testing, GetStream for in-app user communication(s), Render for platforming backend services, RevenueCat and Stripe for IAPs)
• Developed using Expo framework for React Native for frontend, JavaScript for backend.