Paul Lentz
Shippensburg,PA
Summary
Professional team leader with focus on maintaining high standards and achieving results. Proven expertise in overseeing daily operations, staff management, and ensuring quality service delivery. Reliable and adaptable, consistently meeting evolving needs and fostering collaborative environment that drives team success.
Overview
23
23
years of professional experience
Work History
House Supervisor
CPARC
07.2025 - Current
- Assist in coordinating daily staffing schedules for optimal coverage.
- Support implementation of resident care protocols to enhance safety and efficiency.
- Monitored compliance with regulatory standards during shifts to ensure quality care.
- Collaborated with multidisciplinary teams to address patient needs effectively.
- Supervise staff, & assist in care of the residents of the home.
- Participated in training sessions to learn best practices in patient supervision and care management.
- Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
Sales Associate
Walmart
03.2024 - 06.2025
- Assisted customers in product selection and provided information on promotions and sales.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
- Conducted inventory checks and restocked shelves to maintain product availability.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Direct Care Worker / Part-time
New Visions
01.2024 - 03.2024
- Provided compassionate support to individuals with disabilities, enhancing daily living skills and personal independence.
- Maintained accurate documentation of client services, ensuring compliance with organizational policies and procedures.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client progress and reported changes in physical or emotional well-being to healthcare team members.
- Implemented engaging activities that promoted social interaction and improved overall quality of life for clients.
Caregiver
Self-employeed
01.2022 - 01.2024
- Provided daily personal care and assistance to mother, ensuring comfort and safety.
- Assisted Mother with mobility and transportation, enhancing independence in daily activities.
- Developed individualized care plans based on mothers needs and preferences.
- Administered medications and monitored health conditions, ensuring adherence to care protocols.
- Provided Care for Parent until her death
Internal Quality Auditor
Packaging Control of America
12.2002 - 01.2022
- Led internal audits to assess compliance with quality management systems and regulatory standards.
- Developed and implemented audit plans to evaluate operational processes and identify areas for improvement.
- Trained staff on quality assurance protocols and best practices to enhance overall performance.
- Collaborated with cross-functional teams to resolve non-conformities and improve service delivery.
- Worked with disabled workers to find suitable means to do their work.
- Conducted risk assessments to prioritize audit activities based on potential impact on operations.
Education
Business Management
The Community College of Baltimore County
Catonsville, MDHigh School Diploma -
North Carroll High School
Hampstead, MD06-1983
Skills
- Health and safety
- Medication administration
- Employee training
- Staff training
Timeline
House Supervisor
CPARC
07.2025 - Current
Sales Associate
Walmart
03.2024 - 06.2025
Direct Care Worker / Part-time
New Visions
01.2024 - 03.2024
Caregiver
Self-employeed
01.2022 - 01.2024
Internal Quality Auditor
Packaging Control of America
12.2002 - 01.2022
Business Management
The Community College of Baltimore County
High School Diploma -
North Carroll High School