Paul Long
Pineville,NC
Summary
Driven professional with a robust background at AT&T, specializing in new hire training and creative problem-solving. Excelled in mentoring, enhancing staff development, and productivity by leveraging skills in public speaking and certified fiber optic installation. Demonstrated commitment to continuous improvement and excellence, significantly impacting organizational growth.
Overview
8
8
years of professional experience
Work History
Acting Trainer
AT&T
02.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Wire Technician
AT&T
04.2016 - 02.2023
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Customer Service
- Trouble Shooting/Problem Solving
- Data Wiring
- Maintain Company Vehicle and Equipment
- Maintain Compliance With Regulatory Standards And Safety Requirements
Education
Marketing
Delaware County Community College
Media, PAInformation Technology
Devry University
Fort Washington, PAHigh School Diploma -
Lower Merion High School
Lower Merion, PA06.2000
Skills
- New Hire Training
- Planning and coordination
- Public Speaking
- Creative Problem-Solving
- Certified Fiber Optic Installer
- Military Veteran
- Certified CPR Instructor
Accomplishments
Proud veteran of the Pennsylvania Army National Guard. Served in Louisiana on deployment for Hurricane Katrina.
Timeline
Acting Trainer
AT&T
02.2023 - Current
Wire Technician
AT&T
04.2016 - 02.2023
Marketing
Delaware County Community College
Information Technology
Devry University
High School Diploma -
Lower Merion High School
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