Paul Marklund
Fitchburg
Summary
Accomplished Sales Manager with a track record of boosting generator installations from 60 to 120 in one year at 4th Generation Electric. Demonstrated skills in crafting tailored solutions that elevate customer satisfaction. Adept at coordinating teams to ensure efficient operations and effective problem-solving.
Overview
18
18
years of professional experience
Work History
Sales Manager
4th Generation Electric
Leominster
08.2022 - Current
- Met with potential new generator clients in Central and Eastern MA
- Designed customized home standby solutions for new customers
- Grew generator installs from 60 to 120 within 12 month period
- Offered new standby solutions for existing generator customers
- Coordinated gas connections with propane companies and utility companies in the town of customers
- Responsible for marking area for Dig Safe if customers new gas/electrical service
- Followed up with propane companies and local utilities to ensure installation dates
- Responsible for writing detailed scope of work for the electricians
- Exceled at communicating to multiple departments daily
- Aided in communication between the customers and the electricians
Small Business Representative
ADT Security
Waltham
09.2020 - 08.2022
- Met with potential new/existing clients in assigned territories
- Designed custom security solutions for new customers
- Troubleshooted security systems with existing customers
- Prospected new clients through Salesforce
- Responsible for cold calling, canvasing territories for new customers
- Set multiple appointments weekly, converted into new customers
- Responsible for writing detailed scope of work for install team
- Exceled at communicating to multiple departments daily
- Aided in communications between customer and our install team
Service/Sales Representative
Cintas Uniform Company
Worcester
11.2019 - 09.2020
- Manage a weekly route of 180+ customers
- Effectively service between 20-30 accounts per day
- Sustain customer satisfaction with delivery of uniforms and facility services
- Strong organization and inventory skills
- Delivered and picked up garments at various businesses
- Was responsible for keeping garments organized, added/subtracted employees quickly to ensure customer satisfaction
- Adjusted inventory at each business to accommodate customer needs
- Provided solutions for any issues with garments or invoice issues
Territory Manager & Technician
Orkin Pest Control
Wilmington
04.2012 - 11.2019
- Grew territory from 90 to 140 accounts
- Increased territory sales from $108,000 to $265,000 annually
- Delivers advice and services in a consultative manner that focuses solving clients’ issues
- Manages a monthly route of 140 commercial accounts
- Efficiently visits provides service to 10 accounts per day
- Develops estimates and proposals routinely for accounts
- Coordinates with corporate sales manager on increased sales and services
- Strong communication and management skills
- Resolves complaints without compromising territory sales
- Provides suggestions to corporate management to increase client satisfaction, and retention
- Leads and mentors 6 junior to mid-level techs
- Orders and maintains $60,000 annual supplies and equipment
Residential & Educational Counselor
Dr. Franklin Perkins School
Lancaster
08.2009 - 01.2012
- Work with emotionally disturbed and special needs students
- Provide one-on-one counseling when needed
- Fill in as a substitute teacher when needed for a class of ten (10) to twelve (12) students
- Responsible for managing up to eight (8) student’s schedules
- Strengthened communication skills
- Maintain daily paperwork
Store Manager
AVIS Rental Cars
Flemington
03.2008 - 07.2009
- Managed annual sales of $325,000 with a rental fleet of 20 cars valued at $500,000
- Drove increased business and reputation through partnerships with local businesses
Manager
Lackland Self Storage
Flemington
05.2007 - 03.2008
- Managed all aspects of location; personnel, maintenance and custodial activities of property
- Primary focal point for customer interactions and satisfaction with facilities
- Conducted oversight of daily transaction, monthly financial ledgers, and bank deposits
Custodial Engineer
Johanna Foods
Flemington
01.2007 - 05.2007
- As a utility person, duties included working wherever needed
- Primary responsibilities included: operating machinery, and operating the forklift within the warehouse
- Responsible for time logging information
Education
Certificate of Introduction Urban and Industrial Integrated Pest Management -
Purdue University
West Lafayette, IN01.2017
Food Safety Audit Management -
American Institute of Baking (AIB)
Manhattan, KS01.2012
Master’s Commission/Correspondence - Biblical Studies
Global University
Baltimore, MD01.2001
Skills
- Management skills
- Customer support excellence
- Problem-solving abilities
- Time prioritization
- Communication proficiency
- Sales strategies development
- Accountability measures
- Initiative and learning aptitude
- Adaptation to digital tools
- Proficiency in Microsoft Office applications
- Appointment coordination
- Conflict resolution expertise
- Safety compliance
Technology And Skills
- Experience and clear comprehension of Robert’s Rules for conducting official meetings.
- Proficient with Microsoft Word & Excel.
- Easily adapts to use of online programs and software.
Timeline
Sales Manager
4th Generation Electric
08.2022 - Current
Small Business Representative
ADT Security
09.2020 - 08.2022
Service/Sales Representative
Cintas Uniform Company
11.2019 - 09.2020
Territory Manager & Technician
Orkin Pest Control
04.2012 - 11.2019
Residential & Educational Counselor
Dr. Franklin Perkins School
08.2009 - 01.2012
Store Manager
AVIS Rental Cars
03.2008 - 07.2009
Manager
Lackland Self Storage
05.2007 - 03.2008
Custodial Engineer
Johanna Foods
01.2007 - 05.2007
Certificate of Introduction Urban and Industrial Integrated Pest Management -
Purdue University
Food Safety Audit Management -
American Institute of Baking (AIB)
Master’s Commission/Correspondence - Biblical Studies
Global University
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