Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paul Massimb

Pingree Grove,IL

Summary

Dynamic and result oriented Pre & Post Sales Engineering with over 10 years of experience with integration systems. Skilled in strategic planning and leveraging technology to deliver tailored solutions. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pre & Post Sales Engineering

Convergint Technologies LLC
05.2025 - Current
  • Assists the Operations Manager and support Project Managers and/or Coordinators in all aspects of the project.
  • Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
  • Advises Sales Professional and Project Manager regarding products needed for installation.
  • Provides input, review and coordination of the preparation of shop drawings and wiring diagrams, based on project plans and specifications for completeness, showing location of devices, equipment, wiring, etc.
  • Develops solutions that meet customer requirements and work closely with sales team and operation to develop customer implementation plans as part of sales proposals.
  • Designs and documents installed solutions with moderate complexity according to project requirements.
  • Carries out in-depth analysis of plans, functional specifications and site visits in order to determine and advise on overall project requirements.

Technical Account Manager

Esscoe LLC
08.2022 - 05.2025
  • Manage all field related aspects of Illinois 2nd largest school district for security installation and service which include 60 buildings.
  • Project manage the buildout of new systems and remediation of existing systems of all 60 buildings
  • Debug and resolve application, server, data base issues with a variety of operating system combinations (Linux, Windows), server hardware and network topologies.
  • Review returned submittals for comments and address accordingly. Review final bill of material for ordering.
  • Provide job forecasting for billing, installation, and programming. Release orders for purchase per timing of job
  • Created product training plans centered on customer success and satisfaction.
  • Developed strong relationships with key clients, ensuring their needs were met and fostering long-term partnerships.
  • Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.

Security Service Specialist II

Convergint Technologies LLC
02.2021 - 08.2022
  • Isolate and fix issues in malfunctioning equipment and software
  • Complete new software installation and upgrades
  • Provide technical support to end users and team in the field
  • Install, configure, and support integration technologies.

Senior Low Voltage Technician

Apex 3 Systems
09.2020 - 02.2021
  • Installation, servicing and programming of card access systems, CCTV, and intrusion systems
  • Perform routine on-site maintenance calls
  • Assist customers with complaints and questions regarding systems.

Low Voltage Technician

Fox Valley Fire & Safety
01.2014 - 09.2020
  • Installation, servicing, and programming of card access systems, CCTV, intrusion systems, fire alarm and numerous low voltage systems
  • Troubleshoot, repair, and inspect electronic components
  • Assist with system integration, mapping, and software updates.

Education

HVAC Certification -

Elgin Community College
Elgin, IL
01.2013

High School Diploma -

Larkin High School
Elgin Il
01.2008

Skills

  • Engineering
  • Account Management
  • Project Management
  • Product Knowledge
  • Teamwork and collaboration
  • Excellent communication

Certification


  • Cisco CCNA
  • Genetec
  • Lenel
  • Software House
  • Ccure
  • Milestone

Timeline

Pre & Post Sales Engineering

Convergint Technologies LLC
05.2025 - Current

Technical Account Manager

Esscoe LLC
08.2022 - 05.2025

Security Service Specialist II

Convergint Technologies LLC
02.2021 - 08.2022

Senior Low Voltage Technician

Apex 3 Systems
09.2020 - 02.2021

Low Voltage Technician

Fox Valley Fire & Safety
01.2014 - 09.2020

HVAC Certification -

Elgin Community College

High School Diploma -

Larkin High School

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