Paul-Michael Flores
Plano,TX
Summary
United States Army Reservist seeking civilian employment after completing overseas deployment. Currently an inactive employee under military leave from February 2025. Been with Allied Universal since August 2025, with a total service with the company of over 10 years. Holds an active Level II Security License (#00175151).
Overview
17
17
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
08.2024 - Current
- Last assignment before being placed on military leave: CyrusOne
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within the data center.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Collaborated with management to develop security policies and procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Conducted regular patrols of facility to detect and deter security threats.
Medical Logistics Sergeant
United States Army Reserves
11.2008 - Current
- Managed inventory levels and ordering of medical supplies to ensure continuous availability for surrounding units operating in the same area
- Coordinated the transportation and distribution of medical equipment and supplies to assigned units to ensure frontline troops are properly treated
- Oversaw the tracking and monitoring of medical inventory levels to prevent shortages and minimize excess stock
- Conducted regular audits and assessments of the medical logistics process to identify areas for improvement and optimize efficiency
- Monitored logistics performance and identified improvement opportunities.
- Created and enforced detailed organization processes to increase quality and service standards.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Integrated warehouse operations with existing and new business processes.
Security Supervisor
Medical City Dallas
10.2021 - 08.2024
- Managed a team of security officers, assigning duties, conducting training sessions, and providing ongoing support and motivation
- Conducted regular patrols of the premises to identify and address security risks, and responded promptly to incidents and emergencies
- Managed scheduling, payroll, vacations, and training for a team consisting of nine Officers; provided support for the other two shifts to ensure appropriate coverage is maintained throughout the hospital
- Met with hospital leadership on weekly (and monthly) basis to better coach their internal departments on how to improve their work environment
Assistant Account Manager
Allied Universal Security Services
07.2017 - 10.2021
- Supported Account Managers in maintaining client relationships and meeting their needs
- Managed a team consisting over 50 Security Officers; both armed and unarmed
- Helped coordinate training events to ensure the account was in compliance with company policies, as well as the client's policies
- Managed scheduling, payroll, vacations, leave of absences of entire team
- Oversaw the onboarding process for all new hires; conducted in-person interviews, scheduled orientations & initial trainings, managed uniform inventory, assisted with credentialing, and On-the-Job trainings
- Responsbile for monthly invoices that were later billed to the client; ensured all line items were properly documented to include the correct pricing to ensure there was no overbilling or underbilling
Security Officer
Allied Universal Security Services
08.2015 - 07.2017
- Carry out CCTV surveillance and patrols
- Report safety concerns both in writing and verbally
- Continually monitored customer, staff, and parking lot areas with CCTV
- Responded to on-site medical incidents and worked with emergency personnel as needed
- Monitor CCTV footage for signs of suspicious behavior
- Managed access control for employees, visitors, and vendors. Created and issued badges based on the needs of the client.
Security Officer
AlliedBarton Security
03.2010 - 08.2014
- Monitored and patrolled assigned areas to identify and deter unauthorized individuals or activities
- Conducted regular security inspections and reported any safety hazards or security breaches
- Responded promptly to emergencies or alarms to ensure the safety and security of the premises
Education
Associates Degree - Criminal Justice
Collin College
Plano, TX12-2017
Diploma -
Plano Senior High School
Plano, TX05-2004
Certification
Defense Medical Logistics-Enterprise Solution, U.S. Army (March 2025)
Master Resiliency Trainer, U.S. Army (November 2024)
Advanced Leader Course, U.S. Army (April 2024)
Basic SAMA Course Satori Learning Designs, Medical City Dallas (March 2024)
Heartsaver CPR AED Course American Heart Association, Medical City Dallas (February 2024)
Caterpillar Forklift Drivers Training Course, U.S. Army (April 2023)
Basic Life Support Course American Heart Association, U.S. Army (October 2022)
Unit Prevention Leader Course, U.S. Army (October 2022)
Structured Self-Development - Level 2 Course, U.S. Army (September 2019)
Basic Leader Course, U.S. Army (December 2017)
Structured Self-Development - Level 1 Course, U.S. Army (July 2014)
Accomplishments
Army Commendation Medal (x3)
Army Achievement Medal (x3)
Army Reserve Component Achievement Medal (x5)
National Defense Service Medal
Global War on Terrorism Expeditionary Medal
Global War on Terrorism Service Medal
Humanitarian Service Medal
Armed Forces Reserve Medal w/ M Device (numeral 3)
Army Service Ribbon
Overseas Service Ribbon (numeral 3)
Army Reserve Component Overseas Training Ribbon
Noncommissioned Officer Professional Development Ribbon (numeral 2)
Massachusetts Emergency Service Ribbon
Timeline
Security Supervisor
Allied Universal Security Services
08.2024 - Current
Security Supervisor
Medical City Dallas
10.2021 - 08.2024
Assistant Account Manager
Allied Universal Security Services
07.2017 - 10.2021
Security Officer
Allied Universal Security Services
08.2015 - 07.2017
Security Officer
AlliedBarton Security
03.2010 - 08.2014
Medical Logistics Sergeant
United States Army Reserves
11.2008 - Current
Associates Degree - Criminal Justice
Collin College
Diploma -
Plano Senior High School