Paul Miller
Team Lead
DeSoto,MO
Summary
At Cambridge Air Solutions, as a 2nd Shift Team Lead, I spearheaded team performance improvements and enhanced customer satisfaction through expert coaching and mentoring. Leveraging skills in performance monitoring and improvement, I fostered a culture of excellence and collaboration, significantly contributing to our collective success.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
5
5
years of professional experience
Work History
2nd Shift Team Lead
Cambridge Air Solutions
05.2019 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
Associate of Arts -
Jefferson College
Hillsboro, MO05.2013
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
2nd Shift Team Lead
Cambridge Air Solutions
05.2019 - Current
Associate of Arts -
Jefferson College
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