Paul Miller
Mansfield
Summary
Dynamic and resourceful professional with proven expertise in fast-paced environments, notably at Gringos Tex-Mex Kitchen. Excelled in team collaboration and customer service, significantly enhancing dining experiences. Demonstrated exceptional time management and safe food handling, ensuring operational excellence. Skilled in addressing complex problems with innovative solutions, consistently achieving and surpassing service goals.
Overview
4
4
years of professional experience
Work History
Package Handler
FedEx Ground
09.2023 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Busser/Bar-back/Togo-runner/Food-runner/Host
Gringos Tex-Mex Kitchen
09.2021 - 07.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Busser/Bar-back
Five Central
08.2020 - 02.2021
- Replaced soda syrups.
- Delivered food to customers at bar and tables.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Restocked ice, condiments and snacks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Offered product samples, answered questions and helped customers find items.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Resolved problems, improved operations and provided exceptional service
- Carried out day-day-day duties accurately and efficiently
- Adhered to social distancing protocols and wore mask or face shield at all times
- Received and processed stock into inventory management system
- Occasionally made customers drinks
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Genesis Christian School
Houston, TX 05.2022
Skills
- Physical Stamina
- Safe Food Handling
- Persuasive Approach
- Team Leadership
- Good listening skills
- Customer Service
- Planning and Coordination
- Time Management
- Team Collaboration
- Safety awareness
- Resourcefulness
- Complex Problem-Solving
Timeline
Package Handler
FedEx Ground
09.2023 - Current
Busser/Bar-back/Togo-runner/Food-runner/Host
Gringos Tex-Mex Kitchen
09.2021 - 07.2023
Busser/Bar-back
Five Central
08.2020 - 02.2021
High School Diploma -
Genesis Christian School
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