Dedicated professional with proven success in customer service and team leadership. Known for effective communication and attention to detail, ensuring timely delivery and high customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Door Dasher
Door Dash
Georgetown, Texas
02.2022 - Current
Delivered food efficiently to customers across designated areas.
Communicated with customers to confirm order details and delivery timing.
Navigated using GPS technology to optimize delivery routes.
Maintained vehicle cleanliness and operational readiness for deliveries.
Resolved customer inquiries and issues promptly during deliveries.
Managed multiple deliveries while adhering to assigned timeframes.
Provided friendly customer service while interacting with customers during deliveries.
Utilized GPS navigation tools for efficient route planning between multiple deliveries.
Car Wash Manager
Peak Shine
Georgetown, Texas
10.2024 - 11.2025
Supervised daily car wash operations and staff performance at Peak Shine.
Trained and mentored team members on proper car cleaning techniques.
Managed inventory of cleaning supplies and equipment for efficient operations.
Maintained cleanliness and organization of the wash facility and equipment.
Resolved customer complaints promptly to enhance overall satisfaction.
Implemented strategies for upselling additional services during each visit.
Scheduled, assigned and supervised staff members in the car wash department.
Organized monthly meetings with staff members to discuss upcoming events or promotions.
Adhered to all safety protocols and guidelines to prevent accidents.
Lube Service Technician
Strickland Brothers 10 Minute Oil Change
Georgetown, Texas
02.2022 - 10.2024
Performed oil changes and fluid checks for various vehicle makes and models.
Maintained cleanliness and organization of service bay and equipment area.
Inspected vehicle components to identify maintenance needs and safety issues.
Followed safety protocols for handling materials and disposing of waste properly.
Checked fluid levels of transmission, power-steering, brake and cooling systems.
Disposed of used motor oil and other hazardous materials in accordance with local regulations.