Ruben Nievez
The Bronx
Summary
Results-driven professional with expertise in analytical thinking and creative problem-solving. Proven ability to deliver impactful solutions in dynamic environments. Committed to continuous learning and innovation to enhance operational efficiency.
Overview
21
21
years of professional experience
Work History
Door Dasher
Door Dash Sanfrancisco
San Francisco
06.2025 - Current
- Evaluated food quality before departing restaurants for deliveries and confirmed adherence to standards.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
Security Officer
Top Team Security Services.
Brooklyn
10.2019 - 04.2022
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Special Events Security Officer
Securitas Yankee Stadium
The Bronx
03.2018 - 09.2019
- Escorted Yankee player families from field-level seating through designated elevators for safety.
- Ensured wands were operable before shift setups, as well as metal detectors, before events.
- Performed rounds from the field level to the upper decks as assigned.
- Acquired F-03 Fire Guard License, executing MLB/Yankee Stadium policy.
Customer Account Specialist
Comcast
Newark
05.2015 - 06.2017
- Troubleshot subscriber's technical issues concerning data, voice, and television service.
- Sold products and retained customers, providing billing and scheduling for technical home visits.
- Received certificates for surpassing sales quotas, with quality assurance, and metrics satisfaction.
- I followed up with clients as a team lead, training new hires on troubleshooting and sales.
Floater
People Share Temp Agency
Glasgow
01.2014 - 05.2015
- I took payments for the Department of Education, federal, and commercial loans.
- Translated English to Spanish for bilingual policy and loan holders.
- Filed, e-mailed, faxed, scanned, and mailed out State Farm forms.
- I taught Spanish to English-speaking, and English to Spanish-speaking kindergarten students at the Community Education Building.
Office Manager
Carewell Homecare Inc.
Brooklyn
01.2010 - 11.2010
- Maintained a filing system of over 400 patient records, correspondence, and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Conducted interview appointments for hiring, bonding, in-service, I-9 forms and shifts
Scheduling Coordinator
Alliance for Retired Americans
Brooklyn
05.2004 - 08.2008
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Coordinated with department managers to adjust employee schedules as needed.
- Performed on-call after-hours servicing for the New York City area, varying programs from pediatrics to hospice care.
Education
GED -
James H. Groves
Wilmington, DE09-2013
Electrical Technician - Electrical, Electronics And Communications Engineering
Career Institute of Health And Technology
Brooklyn, NY08-2009
Skills
- Food quality evaluation
- Delivery optimization
- Route planning
- Customer engagement
- Point of sale
- Inventory management
- Computer literate
- Ability to multitask
- Able to train others
- High math aptitude
- Ability to type 35 to 45 wpm
Timeline
Door Dasher
Door Dash Sanfrancisco
06.2025 - Current
Security Officer
Top Team Security Services.
10.2019 - 04.2022
Special Events Security Officer
Securitas Yankee Stadium
03.2018 - 09.2019
Customer Account Specialist
Comcast
05.2015 - 06.2017
Floater
People Share Temp Agency
01.2014 - 05.2015
Office Manager
Carewell Homecare Inc.
01.2010 - 11.2010
Scheduling Coordinator
Alliance for Retired Americans
05.2004 - 08.2008
GED -
James H. Groves
Electrical Technician - Electrical, Electronics And Communications Engineering
Career Institute of Health And Technology
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