Paul Mogendi
Houston,TX
Summary
Knowledgeable Field Operation Officer/Fund Account Manager with over 15 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
15
15
years of professional experience
15
15
years of post-secondary education
Work History
Fund Account Manager/Field Operations Officer
NGCDF
, KENYA
11.2008 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned and completed group projects, working smoothly with others.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Monitored progress by establishing plans, budgets and measuring results.
- Maintaining book of accounts preparation and submission of operational and financial reports .
- Maintenance of minutes,records and information to the fund/organization.
- Offer professional advice to project management committee.
- Preparation of action plans,annual work plans,budgets and strategic plans through participatory approaches.
- Supervise fund staff in the execution of their duties.
- Holder of Authority to incur expenditure for the fund
- Prepare annual procurement plans,M$E plans and ensure their implementation.
- Formed and sustained strategic relationships with clients.
Education
POST GRADUATE DIPLOMA IN EDUCATION - Education
EGERTON UNIVERSITY
LAIKIPIA KENYA06.2004
Bachelor of Commerce - ACCOUNTS
Karnatak University
Karnatak State, India.01.1999
DIPLOMA IN BANKING MANAGEMENT - BANKING MANAGENT
CENTRAL INSTITUTE OF MANAGEMENT
01.1997
High School Diploma -
KANGA HIGH SCHOOL
MIGORI 01.1991 - 11.1994
KCPE -
KEBURUNGA PRIMARY SCHOOL
KISII KENYA 01.1980 - 11.1990
COMPTER APPLICATIONS -
KENYA INSTITUTE OF MANAGEMENT
KISUMU-KENYA 01.2012 - 02.2012
Skills
- Strategic Planning
- Program Management
- Workflow Planning
- Technical Leadership
- Inventory Tracking and Management
- Staff Oversight
Timeline
COMPTER APPLICATIONS -
KENYA INSTITUTE OF MANAGEMENT
01.2012 - 02.2012
Fund Account Manager/Field Operations Officer
NGCDF
11.2008 - Current
High School Diploma -
KANGA HIGH SCHOOL
01.1991 - 11.1994
KCPE -
KEBURUNGA PRIMARY SCHOOL
01.1980 - 11.1990
POST GRADUATE DIPLOMA IN EDUCATION - Education
EGERTON UNIVERSITY
Bachelor of Commerce - ACCOUNTS
Karnatak University
DIPLOMA IN BANKING MANAGEMENT - BANKING MANAGENT
CENTRAL INSTITUTE OF MANAGEMENT
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