Paul Molina
MIAMI,Florida
Summary
Skilled employee with strong background in beverage mixing and point-of-sale management. Proven ability to enhance customer experiences through exceptional service and attention to detail. Maintains high hygiene standards in all aspects of work. Demonstrated success in increasing customer satisfaction and repeat business. This resume is an example of my customer service experience which i can apply to any job
Overview
8
8
years of professional experience
Work History
Batender/Waiter
Monty's Coconut Grove
MIAMI, Florida
09.2017 - 11.2019
- Prepared and served a variety of cocktails and beverages to patrons.
- Engaged customers, fostering a welcoming and friendly atmosphere that enhanced their dining experience.
- Collaborated with kitchen staff, ensuring seamless coordination of food and drink orders to improve service efficiency.
- Maintained up-to-date knowledge of bar and menu options, enabling effective drink preparation and personalized food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Developed good working relationships with fellow employees through effective communication.
Bartender/Waiter
Rosa Mexicano Brickell
MIAMI, Florida
02.2014 - 05.2017
- Mixed and served beverages to enhance customer satisfaction and align with preferences.
- Engaged customers with friendly service, creating a welcoming atmosphere that encouraged repeat visits.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained sanitation of bar area and equipment to ensure compliance with health standards.
Bartender
Tony Romas
MIAMI, Florida
02.2012 - 05.2013
- Prepared and served a variety of cocktails and beverages to customers.
- Ensured cleanliness and organization of bar area to create welcoming environment for customers.
- Interacted with customers to deliver exceptional service and elevate overall experience.
- Handled payments accurately and efficiently using POS system to streamline transactions.
Education
GED -
Miami Springs JR/SN
751 Dove Ave Miami FL 3313606-1986
Skills
- Beverage mixing
- Menu expertise
- Pairing food and drinks
- POS management
- Hygiene standards
- Strong multitasking
- Endurance for long shifts
- Client relations
Timeline
Batender/Waiter
Monty's Coconut Grove
09.2017 - 11.2019
Bartender/Waiter
Rosa Mexicano Brickell
02.2014 - 05.2017
Bartender
Tony Romas
02.2012 - 05.2013
GED -
Miami Springs JR/SN