Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Paul Mongan

Jacksonville Beach,FL

Summary

Dynamic operations leader with a proven track record at AMC Global Communications, excelling in customer service excellence and operational efficiency. Skilled in project oversight and organizational strategy, I have successfully streamlined processes, enhancing client satisfaction and fostering collaboration. My proactive approach has consistently driven positive outcomes in diverse environments.

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

29
29
years of professional experience

Work History

Owner

Comprehensive Mobility
02.2014 - 04.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Managed ADA home modification projects across 44 states and strictly worked in the workers compensation industry

Rehab Specialist and Project Manager

Total Mobility and Modification Services
09.2006 - 12.2013
  • Optimized facility resources by identifying areas for improvement in equipment and supply management, ultimately enhancing patient care quality.
  • Facilitated successful transitions from hospital settings to home or community-based environments by coordinating necessary services and supports.
  • Collaborated closely with physicians to ensure that prescribed medications were appropriate for each patient''s specific condition while monitoring potential side effects or complications closely.
  • Improved patient recovery rates by developing and implementing customized rehabilitation programs.
  • Assisted patients in regaining independence through the development of adaptive strategies and skills training sessions.
  • Evaluated patients home and created an ADA compliant design to give the patient the most independence. Managed each project which included remodeling bathrooms, kitchens and multiple egress points for maximum safety

Vice President of Operations

AMC Global Communications
09.1996 - 07.2006
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
  • Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
  • Established performance goals for department and outlined processes for achievement.

Education

Bachelor of Arts - Business Administration And Management

University of Floida

High School Diploma -

Altamonte Springs Christian School
Altamonte Springs, FL
05-1986

Skills

  • Customer service excellence
  • Operational efficiency in small businesses
  • Proficient in building rapport
  • Clear and concise communication skills
  • Customer service expertise
  • Project oversight
  • Operational oversight
  • Organizational management expertise
  • Effective operational planning
  • Organizational strategy

Accomplishments

I have designed, implemented and managed projects as large as Savannah River Site, Fort Jackson army base, entire network for the city of Aiken South Carolina down to individual rediedential homes

Timeline

Owner

Comprehensive Mobility
02.2014 - 04.2025

Rehab Specialist and Project Manager

Total Mobility and Modification Services
09.2006 - 12.2013

Vice President of Operations

AMC Global Communications
09.1996 - 07.2006

Bachelor of Arts - Business Administration And Management

University of Floida

High School Diploma -

Altamonte Springs Christian School

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Paul Mongan