Paul Moore
Elmore,OH
Summary
Energetic and personable individual with strong leadership abilities and knack for motivating teams. Possesses understanding of customer service principles and inventory management, combined with skills in sales strategy and staff training. Dedicated to driving store success and enhancing customer experience through effective management and innovative solutions.
Overview
13
13
years of professional experience
Work History
Retail Manager
AVI Food Systems
11.2022 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.
Janitor
Any Domestic Work Inc.
06.2013 - Current
- Achieved high levels of customer satisfaction through consistent attention to detail and dedication to maintaining a clean, inviting facility for all occupants.
- Contributed to a safer working environment by promptly addressing spills and potential hazards.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Shift Manager
Hardee's
09.2014 - 06.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Packer
Zingerman's Mail Order
10.2012 - 12.2012
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
Courtesy Associate
Walmart
02.2012 - 05.2012
- Exceeded performance expectations consistently, receiving recognition for outstanding customer service skills.
- Maintained a clean and organized store environment for optimal shopping experience.
Sign Waiver
Liberty Tax Service
01.2012 - 02.2012
- Utilized props or costumes when appropriate to enhance the visual appeal of advertising efforts, drawing greater interest from potential customers.
- Increased customer engagement by effectively waving signs and drawing attention to store promotions.
Education
High School Diploma -
Willow Run
Ypsilanti, MISkills
- Customer Engagement
- Cash Management
- Efficient Packing Techniques
- Diligent Work Ethic
- Workplace Safety Protocols
- Specialized Cleaning Skills
- Consistent Reliability
- Inventory Management
- Willingness to Adjust to New Challenges
- Customer Communication
- Team Leadership
- Dependable Attendance
- Timely Scheduling Proficiency
Timeline
Retail Manager
AVI Food Systems
11.2022 - Current
Shift Manager
Hardee's
09.2014 - 06.2022
Janitor
Any Domestic Work Inc.
06.2013 - Current
Packer
Zingerman's Mail Order
10.2012 - 12.2012
Courtesy Associate
Walmart
02.2012 - 05.2012
Sign Waiver
Liberty Tax Service
01.2012 - 02.2012
High School Diploma -
Willow Run
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