Paul Murphy
Slocomb,AL
Summary
Customer service professional competent in organizing work orders, and resolving customer concerns. Detail-oriented, responsive, adaptable to changing conditions and work environments with versatility to complete a wide variety of tasks from hands-on physical work to paper/computer work.
Overview
4
4
years of professional experience
Work History
Automotive Technician
Bondy’s Nissan
Dothan, AL
06.2024 - Current
- Diagnosed and repaired automotive systems including engines, transmissions, and electrical components.
- Conducted routine maintenance services such as oil changes, tire rotations, and fluid checks.
- Utilized diagnostic tools to identify vehicle issues and recommend appropriate repairs.
- Maintained accurate records of services performed and parts used for inventory management.
- Assisted in training new technicians on safety protocols and best practices in the shop.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Service Advisor
Bondy’s Nissan
Dothan, AL
06.2023 - 06.2024
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Assisted with scheduling appointments for service work to be performed on vehicles.
Tire and Lube Technician
Bondys Nissan
Dothan, AL
01.2022 - 06.2023
- Inspected tires and checked tire pressure to ensure proper inflation levels, replaced worn or damaged tires with new ones as required.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles as well as certified warranty recalls and repairs.
- Balanced wheels using a computerized wheel balancer machine.
- Monitored inventory of parts, equipment, and supplies needed for tire repair work.
- Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
- Moved supplies and parts via a hydraulic forklift.
Auto Body Apprentice
Joe Hudsons Collision Center
Dothan, Alabama
08.2021 - 12.2021
- Performed repairs on vehicles according to manufacturer specifications and safety standards.
- Assisted in the installation of new body parts, bumpers, doors, windows, fenders and other components.
- Applied primer and paint to vehicle surfaces using spray guns or brushes.
- Filled dents with putty and sanded repaired areas for a smooth finish.
Education
High School Diploma -
Geneva County High School
Hartford, AL05-2021
Skills
- Quick leaner and able to adapt
- Good time management
- Good people skills and provide quality customer service
- Mechanical knowledge
- Strong work ethic and drive
- Able to perform well under pressure to meet demands
- Pay close attention to detail to ensure quality work
- Punctual and good work attendance
Timeline
Automotive Technician
Bondy’s Nissan
06.2024 - Current
Service Advisor
Bondy’s Nissan
06.2023 - 06.2024
Tire and Lube Technician
Bondys Nissan
01.2022 - 06.2023
Auto Body Apprentice
Joe Hudsons Collision Center
08.2021 - 12.2021
High School Diploma -
Geneva County High School