Paul Napoli

Diagnosis and repair of vehicles onsite for customers and companies fleet.

• Ordered all needed parts for and effected needed repairs.
• Handle all paperwork, invoices.and tax collections for the business.
• Maintaining all charge accounts in good standing with parts supply companies.
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• Negotiated contracts with vendors for supplies and services.

• Oversaw daily shop operations and ensured efficient workflow among staff.
• Managed inventory levels and coordinated timely restocking of automotive parts.
• Trained new employees on company policies and shop procedures.
• Communicated with customers to address inquiries and resolve issues promptly.
• Supervised daily operations by establishing procedures and monitoring team performance.
• Preped vehicles for sale, performed repairs on sold vehicles and ordered all parts for them
• Overseen technicians and detailers making sure that work was performed correctly and timely
• Handle all subleted work done at outside repair facilities
• Handle all vendors doing work on premises

• Installed new components or replaced defective parts to restore functionality.
• Estimated cost of labor and materials for projects and communicated value to clients.
• Diagnosed customer and fleet vehicles
• Built accurate estimates and conveyed them to the customers, selling a high percentage of repairs
• Performed repairs to exceedingly high standards, boasting an extremely low comeback ratio
• Maintained strong relationships with vendors to achieve the best possible parts cost savings, passing that savings on to the customer
• One-on-one interaction with customers developing strong return business from them and their families

• Operated forklifts to move products safely within the warehouse.
• Loaded and unloaded freight from trucks and shipping containers efficiently.
• Worked extra hours or shifts as needed to help ensure shipments went out without delays
• Staged goods in loading dock area.
• Assisted with shipping and receiving activities as needed.
• Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
• Completed paperwork related to deliveries including bills of lading, packing slips.
• Received incoming shipments and checked contents against purchase orders.
• Checked shipments for damaged or incorrect items.

• Performed punch list repairs as needed to bring foreclosed homes back to sellable condition meeting standards to pass homeowner inspection and state regulations
• Commercial sprayer painting of interior and exterior residential homes
• Repaired sheetrock or plaster walls
• Replaced electrical outlets and switches
• Repaired exterior wall siding, t 111 and other types of wood siding
• Repaired fascia, or floor truss
• Replaced damaged or inoperable toilets, bathtubs, sinks.
• Replace or repaired ovens, refrigerator, water heater and dishwashers
• Performed minor plumbing repairs to include hose bibs, tub, shower, or kitchen sink faucets
• Replaced or repaired plumbing pipes to include p-traps, PVC or cast iron piping, and washing machine lines
• Perform demolition and removal of debris from interior home or garage areas
• Used various types of tools to include sawzall, circular saw, jigsaws, nail guns, paint sprayer, and hand tools to affect repairs keeping them in good condition and maintaining them
• Often trusted to work unsupervised as our crew renovated multiple homes at the same time, maximizing efficiency