Paul Newcomer
Tyler,TX
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Reliable Audio/Video Technician offering a proven history of troubleshooting and diagnosing advanced audio/video systems. Highly skilled in cable management and conduit building with strong knowledge of both.
- Hardworking and passionate worker with strong organizational skills. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Supervisor
Infrastructure Solutions Group
02.2024 - Current
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Delivered high-quality projects by maintaining a rigorous focus on quality assurance and control throughout the construction process.
Construction Foreman
Infrastructure Solutions Group
10.2022 - 02.2024
- Installed 30+ video systems integrated with Radius AI in Quiktrip locations throughout Georgia, South Carolina, North Carolina, Texas.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Completed and oversaw rack fabrication.
- Diagnosed and resolved problems with AV equipment and media management systems.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
- Installed, maintained and repaired electrical wiring, controls and lighting systems.
- Performed thorough testing on newly-installed electrical systems to confirm proper function before integrating into daily operations.
- Followed blueprints to install wiring before completion of walls, ceilings or floors.
- Upgraded outdated wiring systems to enhance performance and reduce potential hazards in the workplace.
- Connected wires to circuit breakers, transformers, and other components.
Lead Audio/Video Technician
KP Evolutions
06.2020 - 10.2022
- Ran all kinds of conduit (PVC, EMT, Flex) of sizes ranging from 1/2" to 2"
- Monitored and repaired audio, video, lighting, control systems and video conferencing equipment.
- Pulled and terminated variety of cables.
- Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
- Provided troubleshooting techniques in integrating professional audio/video systems.
- Commended by management for continuous punctuality and superior performance.
- Led crew of audio-video installation team members.
- Completed and oversaw rack fabrication.
Electrical Apprentice
Moody & Phillips
11.2018 - 06.2020
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Handled installation of electrical components by splicing, joining and connecting wire.
- Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
- Ran EMT, PVC, stainless, rigid conduit wire according to plans and code requirements.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Terminated wiring and connected circuits with correct techniques.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired and tested equipment for electricity generation and utilization.
- Helped complete system installations, digging trenches and breaking up concrete.
- Organized materials and tools in to maintain clean and neat work areas.
- Pulled wire through conduits and through holes in walls and floors.
- Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.
- Inspected wiring to evaluate issues and identify short circuits.
Head Waiter
River & Rail Cantina
10.2015 - 01.2017
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials and took drink orders.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders and coordinated customer service.
- Supervised server staff and simultaneously served personal section of tables.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
Host
River & Rail Cantina
03.2013 - 10.2015
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Used cash registers and credit card machines to cash out customers.
- Recorded available tables after seating each party using specialized seating software.
- Documented reservations and communicated changes to guests.
- Answered customer questions about hours, seating and menu information.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
- Managed event contracts, estimates, event profiles and post-event summaries.
Education
General Studies
Louisiana Delta Community College
Monroe, LANeville High School
Monroe, LA05.2015
Skills
- Project Management
- Equipment Installation
- Cable Pulling
- Critical Thinking
- Testing Devices
- Low-Voltage Cabling
- Electrical Installations
- Camera Installation
- Quality Checks
- Conduit and Pipe Laying
- Technical understanding
- Excellent reasoning skills
- Blueprint Reading
Timeline
Supervisor
Infrastructure Solutions Group
02.2024 - Current
Construction Foreman
Infrastructure Solutions Group
10.2022 - 02.2024
Lead Audio/Video Technician
KP Evolutions
06.2020 - 10.2022
Electrical Apprentice
Moody & Phillips
11.2018 - 06.2020
Head Waiter
River & Rail Cantina
10.2015 - 01.2017
Host
River & Rail Cantina
03.2013 - 10.2015
General Studies
Louisiana Delta Community College
Neville High School
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