Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Njoroge

Courier
Dacula,GA

Summary

Focused Courier with 10 plus years of employment. Complies with medical delivery specifications. Promotes sharp communication and time management skills. Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings.


P.S. Worked for American Redcross for 10 years under 4 different companies. I was highly recommended by the American Redcross to the incoming companies.

Overview

22
22
years of professional experience

Work History

Courier

American Redcross Subcontractor/several Companies
Douglasville, GA
05.2013 - Current
  • Followed company policies and procedures during shift.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Contacted customers to confirm delivery details and locations.
  • Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
  • Logged delivery information in tracking systems to enable real-time delivery status.
  • Verified package information to check for accuracy and completeness.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Obtained signatures for delivery documents and packages.
  • Communicated with dispatch and customers for accurate delivery information.

Concierge

Thorpe Enterprises
Atlanta, GA
01.2002 - 04.2013
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Coordinated ground travel arrangements for business and leisure customers to support satisfaction.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

Masters in Leadership - Biblical Education And Leadership

Beulah Heights University
Atlanta, GA
05.2007

Skills

  • Excellent Driving Skills
  • Local Routes
  • Time Management
  • Valid Driver's License
  • Customer Service

Timeline

Courier

American Redcross Subcontractor/several Companies
05.2013 - Current

Concierge

Thorpe Enterprises
01.2002 - 04.2013

Masters in Leadership - Biblical Education And Leadership

Beulah Heights University

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Paul NjorogeCourier