Paul Nkegbe
Duluth,GA
Summary
I'm an Experienced Scrum Master with a proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. I'm highly skilled in the Scrum Agile Framework, stakeholder management and sprint planning. Finally, I'm highly organized in managing complex projects with multiple deadlines.
My experience also includes being an Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. I have excellent and exceptional knowledge regarding risk management.
I'm an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Agile Scrum Master
Enktech Group
09.2021 - 06.2023
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Supported Product owners to manage product backlog and supported Scrum framework for monthly sprint releases.
- Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Supported team using servant leadership style and leading by example.
Relationship Manager, Lending Specialist
Bank Of America
06.2020 - 08.2021
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
- Facilitated workshops and seminars to educate customers on product features and benefits.
- Complied with established internal controls and policies.
- Created financial dashboards to provide insights into key performance indicators.
Relationship Manager
Bank Of America
05.2016 - 06.2021
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Utilized financial software to prepare consolidated financial statements.
- Designed and maintained financial models to identify and measure risks.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Complied with established internal controls and policies.
Education
Associate of Science - Business Administration And Management
Skills
- Ms Excel, Ms Word, Ms PowerPoint, Quick Books, Outlook Express, Point, Ms Access, Ms Access, Ms Project, Visual Basic, Q-Basic, Cobol, and Peachtree Accounting
- Lending Regulations
- Release Planning
- Conventional Lending
- Financial Counseling
- Team Engagement
- Software Process Management
- Agile Best Practices
Certification
- MCP - Microsoft Certified Professional
- Professional Scrum Master I
Timeline
Agile Scrum Master - Enktech Group
09.2021 - 06.2023
Relationship Manager, Lending Specialist - Bank Of America
06.2020 - 08.2021
Relationship Manager - Bank Of America
05.2016 - 06.2021
Georgia State University - Associate of Science, Business Administration And Management