Paul Oconnell
Inver Grove Heights,Minnesota
Summary
Dynamic former Owner-General Manager of 451-BEER, adept in small business operations and customer relations. Excelled in elevating customer satisfaction and reducing costs through strategic negotiations and efficient process implementation. Proven track record in fostering strong client relationships and enhancing financial performance. Skilled in verbal communication and team motivation, consistently achieving significant business outcomes.
Overview
6
6
years of professional experience
Work History
Owner-general Manager
451-BEER
01.2018 - 07.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Education
Bachelor of Arts - English
University of Minnesota - Twin Cities
Minneapolis, MN05.1988
High School Diploma -
Cretin High School
St. Paul, MN06.1984
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Work Preference
Work Type
Full TimeInternshipWork Location
On-SiteImportant To Me
Company CultureTimeline
Owner-general Manager
451-BEER
01.2018 - 07.2024
Bachelor of Arts - English
University of Minnesota - Twin Cities
High School Diploma -
Cretin High School
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