Paul Pierson
Indianapolis,IN
Summary
Seasoned Service Plumber with a proven track record at Carters My Plumber for enhancing customer satisfaction through expert resolution of complex plumbing issues and preventative maintenance education. Mentored juniors, emphasizing professionalism and critical thinking. Skilled in water heater repair and maintaining high attention to detail, significantly reducing potential system failures.
Diligent [Desired Position] with comprehensive background in plumbing services, including troubleshooting and repair. Proven record of solving complex plumbing issues and maintaining high customer satisfaction. Demonstrated expertise in pipe installation and maintenance, as well as effective problem-solving skills.
Professional plumbing expert with solid history in residential and commercial plumbing. Known for delivering reliable service and consistently meeting project deadlines. Highly focused on team collaboration and adaptable to changing work conditions. Skilled in pipe fitting, leak detection, and system diagnostics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Plumber
Carters My Plumber
08.2022 - Current
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Provided comprehensive estimates to clients for proposed work, ensuring clarity in cost expectations and project timelines.
Service Plumber
Johnsons Heating and Cooling
07.2016 - 07.2022
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
- Offered guidance and training to junior team members.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
Service Plumber
ARS
03.2015 - 07.2016
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
Education
Plumbing
Mechanical Skills
3535 E Michigan St Indianapolis IN05-2022
Skills
- Water heater repair
- Water filtration systems
- Critical thinking capacity
- Stress management strategies
- Professionalism and ethics
- Attention to detail focus
- Decision-making confidence
Certification
- Journeyman Plumber License - [State] Plumbing Licensing Board.
Timeline
Service Plumber
Carters My Plumber
08.2022 - Current
Service Plumber
Johnsons Heating and Cooling
07.2016 - 07.2022
Service Plumber
ARS
03.2015 - 07.2016
Plumbing
Mechanical Skills
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