Paul Posharow
Hagerstown,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Weis Markets Inc
12.2021 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
General Manager
Jersey Mikes
12.2017 - 12.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Science - Mechanical Engineering
Hagerstown Community College
Hagerstown, MD05.2024
High School Diploma -
Boonsboro High School
Boonsboro, MD05.2016
Skills
- Relationship Building
- Reliable and Punctual
- Conflict Resolution
- Professional Demeanor
- Multi-Tasking Strength
- Meeting Deadlines
- Exceptional Customer Service
- Listening Skills
- Flexible Schedule
- Problem-Solving
- Teamwork and Collaboration
- Adapt to Diverse Groups
- Outgoing Personality
- Excellent communication
Timeline
Sales Associate
Weis Markets Inc
12.2021 - Current
General Manager
Jersey Mikes
12.2017 - 12.2021
Associate of Science - Mechanical Engineering
Hagerstown Community College
High School Diploma -
Boonsboro High School
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