Paul Purdy

• Oversaw daily operations ensuring prompt vehicle repair, towing and recovery services.
• Streamlined workflow processes to enhance service delivery efficiency.
• Mentored team members, fostering professional development and performance improvement.
• Implemented safety protocols, reducing incidents and improving compliance rates.
• Diagnosed and repaired automotive systems, including brakes, engines, and transmissions.
• Conducted routine maintenance tasks such as oil changes and tire rotations efficiently.
• Maintained a clean and organized work environment in accordance with safety standards.
• Assisted customers with service inquiries, providing knowledgeable recommendations on vehicle care.
• Analyzed performance metrics to identify areas for improvement, implementing changes that increased overall productivity.
• Managed budgets, ensuring financial accountability while supporting operational goals through effective planning.

• diagnosed and repaired engines, transmissions, suspension systems,and electrical systems.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• communicated directly with tech support and engineering to diagnose complex non service procedure based problems.
• communicated clearly with service advisors and management on diagnostic findings, parts quotes, and repair time frames.
• attended manufacturer specific training
• consistency and honestly upsold vehicle repairs

returned to bill snethkamp cdjr februar of 2025

• Diagnosed and repaired automotive systems, including brakes, engines, suspension and electrical.
• Conducted routine maintenance tasks such as oil changes tire rotations and bg fluid flush systems.
• Utilized diagnostic tools to identify vehicle issues accurately and expedite repairs.
• Collaborated with team members to enhance workflow efficiency and service delivery.

Returned to Grismer under same job description march of 2024- febuary of 2025