Paul R. Korte
Belleville
Summary
A dedicated service professional with strong background in coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.
Overview
11
11
years of professional experience
Work History
Service Coordinator
OTC, Air Tech
06.2024 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Scheduling Technicians to fix air compressors
Construction Laborer
Richardson Contracting
01.2023 - Current
- Framing houses
- Cleaning Construction area
- Repair or add New Roofs to houses
- Operating Machinery
- Follow instructions from Owner of company
- Physical strength when performing with heavy labor
Office Manager
Jahner Auto Detailing
05.2021 - 01.2023
- Mange and sell new accounts
- Creates a customer service focused atmosphere
- Scheduling & billing for new and existing customers
- Schedule appointments & meetings
- Managing customer correspondence, complaints and queries
- Responsible for the upkeep and organization of the general office area
- Assist with auto detail work as needed
- Other duties as assigned
Head Junior Varsity Baseball Coach
Roosevelt High School
03.2017 - 06.2021
- Guided and coached baseball student-athletes ages 13-18
- Developed effective plans to improve athlete conditioning and success rate
- Worked with educational staff to track student-athlete academic eligibility
- Provided effective baseball skill and strategy for student-athletes to be successful
- Developed a team dynamic to create a cohesive environment for student-athletes
- Collaborated with Freshmen & Varsity coaching staff on schedules, transportation, & fundraising events
- Communicated schedules & player performance with parents & family members
- Other duties as assigned by Varsity Coach & Athletic Director
Retail Reset Merchandiser
Coca-Cola Vending
05.2014 - 05.2020
- Informed customers about all product lines and services offered by the company
- Educated customers on product and service offerings
- Worked as a team member to provide the highest level of service to customers
- Set stores to planogram reset retail stores and gas stations
Merchandiser
Coca-Cola Vending
01.2014 - 05.2017
- Displayed the appropriate signage for products and sales promotions
- Uphold stock levels and proper pricing for multiple product lines
- Designed displays to make the store experience interactive and engaging
- Arranged items in favorable positions and areas of the store for optimal sales
Education
General Studies -
Henry Ford College
Dearborn, MI05.2012
High School Diploma -
Huron High School
New Boston, MI01.2010
Skills
- Dedicated
- People-person
- Professional
- Courteous
- Enthusiastic
- Teamwork
- Leadership
- Fast learner
- Reliability
- Patience
- Good listener
- Coaching
- Working with children
- Sports enthusiasm
- Baseball
- Basketball
- Football
- Fishing
References
- Matt Jahner, Owner of Jahner Auto Detailing, (734) 363-4274
- Brian Cotner, Varsity Baseball Coach at Roosevelt High School, (734) 678-3692
- Zac Richardson, Owner of Richardson Contracting, (313) 600-1239
- Phil Yancy, (586) 945-2813
Timeline
Service Coordinator
OTC, Air Tech
06.2024 - Current
Construction Laborer
Richardson Contracting
01.2023 - Current
Office Manager
Jahner Auto Detailing
05.2021 - 01.2023
Head Junior Varsity Baseball Coach
Roosevelt High School
03.2017 - 06.2021
Retail Reset Merchandiser
Coca-Cola Vending
05.2014 - 05.2020
Merchandiser
Coca-Cola Vending
01.2014 - 05.2017
High School Diploma -
Huron High School
General Studies -
Henry Ford College
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