FREY XIONG
Sun Prairie,WI
Summary
I am a person who is always putting 100% towards any job that I partake of. I am an outgoing person and is willing to always learn new things. I'm a hard-working and dedicated worker as I always put my effort into each and every single job. I am also very creative and love to always input my ideas to make it better.
Overview
5
5
years of professional experience
Work History
Service Coordinator
Discount Tire Store
Madison, WI
06.2023 - Current
- Coordinated service schedules and appointments with clients.
- Provided customer service to ensure client satisfaction.
- Maintained accurate records of services provided for each client.
- Assisted in the development of training materials related to service coordination processes.
- Monitored staff performance and provided feedback on areas of improvement needed.
Warehouse Worker
Colony Brands
Sun Prairie
08.2020 - 09.2023
- Assisted with stocking shelves and organizing warehouse
- Checked products for accuracy against paperwork, damage, or signs of infestation
- Pulled and prepared product for shipment, verifying exact number, and type of product before loading and shipping
- Operated a forklift, grabbing product and putting away product onto storage shelves.
Food Service Worker
MACS
Sun Prairie
10.2019 - 08.2020
- Managed customer inquiries, complaints, and requests
- Prepared variety of food dishes by following strict recipe guidelines
- Read production orders on color-coded menu card to determine items to place on tray
- Monitored expiration dates and discarded outdated items
- Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor
- Stored excess foods according to temperature storage specifications
- Deep cleaned and re-arranged kitchen to make more open and workable
- Cleaned and sanitized work areas, equipment and dishes.
Food Service Worker
Firehouse Subs
Sun Prairie
08.2019 - 10.2019
- Handled cashier duties, maintaining accuracy of monies received and or exchanged
- Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor
- Transported food orders from kitchen to proper tables
- Cleaned and sanitized work areas, equipment and dishes
- Followed established recipes to prepare menu items
- Restocked shelves and display cases with food items.
Food Delivery Driver
DoorDash
Sun Prairie
- Delivered guest service with high-level hospitality to boost customer service
- Checked orders before delivery for accurate quantities and charges
- Communicated clearly with food service employees and customers, proactively working through issues
- Verified accuracy of food orders with customers upon delivery
- Loaded beverages and food orders into vehicle, carefully arranging to avoid spillage.
Education
Bachelor Of Arts (B.A.) - Undecided Candidate
University of Wisconsin-Madison
05.2026
High School Diploma -
Sun Prairie High School
05.2022
Skills
- Customer Experience
- Dedicated Team Player
- Material Handling
- Loading and Unloading
- Data Accuracy
- Product Verification
- Shipping and Receiving
- Forklift Operation
- Warehouse Operations
- Creative
- Active Listening
- Team Player
Accomplishments
- Graduated Highschool with Honors
- Given the GRIT award through my job as my employer nominated me.
Languages
Hmong
Native/ Bilingual
Affiliations
- Vice President of the Sun Prairie Asian Club
- Volunteer at Life Center
- Participating in the Hmong Culture
Timeline
Service Coordinator
Discount Tire Store
06.2023 - Current
Warehouse Worker
Colony Brands
08.2020 - 09.2023
Food Service Worker
MACS
10.2019 - 08.2020
Food Service Worker
Firehouse Subs
08.2019 - 10.2019
Food Delivery Driver
DoorDash
Bachelor Of Arts (B.A.) - Undecided Candidate
University of Wisconsin-Madison
High School Diploma -
Sun Prairie High School
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