PAUL SALCIDO
Palm Desert,United States
Summary
Detail-oriented Loan Servicing Specialist trained in assisting with commercial, real estate and consumer loans. Proficient in processing final closings and distributions. Prepares statements efficiently to keep loans on-track. Detail-oriented Collections Representative with 15 years' track record in effectively and efficiently collecting debts owed. Understanding, diplomatic and a true problem-solver. Above average mathematics, accounting and negotiation skills. Mastery in setting up payment plans, locating debtors and insolvency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Revenue Auditor
Spotlight
Coachella, CA
12.2023 - Current
- Performed detailed reviews of financial records to identify discrepancies and ensure accuracy.
- Verified the accuracy of billing documents to ensure proper payment processing.
- Reconciled account balances between multiple systems and databases to ensure data integrity.
- Monitored daily cash flow activities to detect any irregularities or suspicious activity.
- Maintained accurate records of all accounts receivable transactions.
- Performed audits daily on slots, gaming tables, cage and non-gaming areas.
Loan Servicing Representative
Sun West Mortgage Company
Buena Park, CA
08.2020 - Current
- Performed daily loan servicing activities such as processing payments, tracking escrow accounts, and preparing monthly statements.
- Analyzed and resolved customer inquiries regarding loan terms, payment options, and account balances.
- Reviewed loan documents and determined eligibility for loss mitigation options.
- Provided customer service to distressed borrowers, offering advice on how to manage debt.
- Researched and analyzed borrowers' financial information to determine eligibility for loan modification programs.
- Reviewed foreclosure alternatives such as short sales or deeds in lieu of foreclosure.
Collections Assistant
eGUMBALL
04.2019 - 05.2020
- Assisted in locating and contacting delinquent customers to discuss payment arrangements.
- Conducted skip-tracing activities to locate customers with overdue payments.
- Maintained accurate records of all collection efforts, including letters sent, phone calls made, and payment arrangements accepted.
- Negotiated repayment plans with customers who were unable to pay their full balance due at one time.
- Reviewed past due accounts and determined appropriate action plan for each account based on company policies and procedures.
- Ensured timely receipt of payments from clients by following up on past due invoices via telephone, email, or mail correspondence.
Education
High School Diploma -
Brea Canyon High School
Brea, Ca05-1990
Skills
- Ability to manage inbound and outbound calls
- Strong aptitude in learning agility
- Call model trained and certified
- Self motivated
- Ability to manage responsibilities
- Excellent skip tracing abilities
- Strong knowledge and adherence of FDCPA laws and regulations
- Accounts Receivable
- Skip Tracing
- Repayment negotiations
- Billing and collections best practices
- Delinquent account management
Certification
NMLS License 2112035
Contact
- UNITED STATES NAVY
- TECHNICAL SCHOOLS
References
References available upon request
Timeline
Revenue Auditor
Spotlight
12.2023 - Current
Loan Servicing Representative
Sun West Mortgage Company
08.2020 - Current
Collections Assistant
eGUMBALL
04.2019 - 05.2020
High School Diploma -
Brea Canyon High School
Similar Profiles
Letitia GregoryLetitia Gregory
Retail Worker at SpotlightRetail Worker at Spotlight
Barbara PolkinghorneBarbara Polkinghorne
Retail Worker at SpotlightRetail Worker at Spotlight
Nasma HassanNasma Hassan
Founder and Director at SpotlightFounder and Director at Spotlight
Elsa GandyElsa Gandy
Retail Assistant at SpotlightRetail Assistant at Spotlight
John RomeroJohn Romero
Volunteer at FIND Food BankVolunteer at FIND Food Bank