Microsoft Office
Jessica Hull
Strongsville,OH
Summary
Medical Assistant, Appointment Scheduler, and Revenue Cycle Billing Specialist with 13+ years of experience in healthcare and administrative roles. Proven expertise in managing schedules, coordinating patient appointments, and ensuring seamless billing operations. Skilled in communication, problem-solving, and adapting to fast-paced environments. Dedicated to delivering efficient and accurate service while maintaining exceptional patient and client satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Revenue Cycle Billing Specialist
Midwest Vision Partners
12.2023 - Current
- Proficiency with electronic health records systems and billing software
- Maintain excellence and efficiency in coding, billing, claim management and collections
- Accurately verify charges, coding and enter into billing system
- Electronically submitted claims to insurance payers
- Strong communication and problem-solving skills
- Interact with physicians and practices through queries as necessary to ensure timely filing
Certified Medical Assistant
Cleveland Clinic Beachcliff Family Medicine
03.2016 - 05.2023
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Handled general office and administrative duties during peak hours.
- Developed and implemented patient notification system for adult vaccinations.
Medical Assistant
Westside Gastroenterology
01.2013 - 06.2015
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant and Ophthalmic Technician
Ophthalmology, Physicians and Surgeons, Inc (OPSI)
12.2010 - 03.2012
- Called in or electronically sent prescriptions to patients' pharmacies.
- Documented patient histories and chief complaints.
- Educated patients about eye care needs and safety practices.
- Obtained and recorded patient medical history and operate ophthalmic equipment.
- Performed preliminary tests such as visual acuity, tonometry and refraction.
- Trained under and scribed for Lead Ophthalmologist.
Education
Associate of Arts -
Cuyahoga Community College
Cleveland, OH2013
Medical Assisting
Sanford Brown College
07.2010
Patient Access Specialist
Cuyahoga Community College
Cleveland, OH09.2009
Skills
- Ability to take initiative, attention to detail and effective at multitasking
- Basic knowledge of Excel - communication through spreadsheets for claim accuracy and charge entry
- Current BLS and CPR certification
- Compassionate customer service, phone etiquette and communication skills
- Documentation proficiency and recordkeepking
- EKG and EMR knowledge
- Front Desk Responsibilities
- HIPAA compliance
- Insurance verification
- Intense Inbound and Outbound Calls
- Medical Assistant Certification of 13 years
- Medical billing, coding and terminology
- Patients first mentality
- Patient registration and scheduling verification
- Phlebotomy experience, multi-age 13 years
- Problem solving abilities
- Revenue cycle management and revenue quotas
- Review claims for accuracy, including coding, patient demographics and insurance details
- Scheduling Tools: Allscripts, Cerner, EPIC, Nextech
- Self-starter and independent worker to deliver results without supervision
Certification
- Certified Medical Assistant, July 2013
- Certified Phlebotomist, November 2010
Accomplishments
- Earned a leadership role as Beachcliff's Population Health Management Coordinator January 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is walking from failure to failure with no loss of enthusiasm.
Winston Churchill
Software
Google Workspace
Data Analysis Tools
Cloud Platforms
Timeline
Revenue Cycle Billing Specialist
Midwest Vision Partners
12.2023 - Current
Certified Medical Assistant
Cleveland Clinic Beachcliff Family Medicine
03.2016 - 05.2023
Medical Assistant
Westside Gastroenterology
01.2013 - 06.2015
Medical Assistant and Ophthalmic Technician
Ophthalmology, Physicians and Surgeons, Inc (OPSI)
12.2010 - 03.2012
Medical Assisting
Sanford Brown College
Patient Access Specialist
Cuyahoga Community College
- Certified Medical Assistant, July 2013
- Certified Phlebotomist, November 2010
Associate of Arts -
Cuyahoga Community College
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