Paul Seng
Drexel Hill,PA
Summary
Dynamic professional with extensive experience in Master Data Management at First Quality Retail Services. Proven track record in enhancing system efficiency and accuracy through innovative solutions and effective stakeholder collaboration. Skilled in systems analysis and project documentation, with a strong ability to train teams and implement process improvements that drive operational success.
Overview
26
26
years of professional experience
Work History
Master Data Management
First Quality Retail Services
King of Prussia, PA
06.2016 - Current
- Assisted in gathering and analyzing system requirements for various projects.
- Supported data validation processes to ensure system accuracy and reliability.
- Collaborated with team members to troubleshoot system issues and improve functionality.
- Documented user requirements and technical specifications for new software implementations.
- Participated in user training sessions, enhancing understanding of system capabilities.
- Conducted preliminary testing of software applications to identify defects or areas for improvement.
- Engaged with stakeholders to collect feedback on system performance and usability.
- Maintained documentation related to system configurations and updates for future reference.
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
- Trained new hires on company-specific software tools, ensuring seamless integration into the team''s workflow.
- Conducted regular system audits to ensure compliance with security protocols and best practices.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Initiated process improvement initiatives that led to cost savings while maintaining high-quality output standards.
- Gathered requirements and performed gap analysis through design workshops with users.
- Established effective relationships with key stakeholders across departments to facilitate collaboration on critical projects.
- Monitored system performance metrics, making adjustments as necessary to maintain high levels of efficiency.
- Developed custom scripts to automate routine tasks, saving valuable team hours.
- Ensured data accuracy and consistency through meticulous administration of master data management processes.
- Continuously improved upon existing policies and procedures surrounding master data management by staying current with industry trends and best practices.
- Trained new team members on best practices in master data management, ensuring a high level of competence within the team.
- Developed robust master data management frameworks, resulting in improved cross-functional collaboration.
- Enhanced data accuracy by implementing efficient master data management processes and procedures.
- Streamlined master data management processes by implementing efficient data governance strategies.
- Assisted in the implementation of a new master data management system, ensuring seamless transition with minimal disruption to daily operations.
Transportation Lead
First Quality Retail Services
King of Prussia, PA
02.2010 - 07.2016
- Oversaw daily transportation operations, ensuring timely deliveries and adherence to safety protocols.
- Coordinated with warehouse staff to optimize loading processes and reduce turnaround times.
- Developed training materials for new team members, enhancing onboarding efficiency and knowledge retention.
- Implemented process improvements, resulting in increased operational efficiency and reduced costs.
Financial Analysts
CGU
01.2000 - 06.2001
- Analyzed financial data to identify trends and support management decisions.
- Developed detailed financial models for forecasting and budgeting processes.
- Collaborated with cross-functional teams to streamline reporting procedures.
- Prepared comprehensive financial reports for internal stakeholders, ensuring accuracy.
Education
Bachelor of Science - Management Science And Information Systems
Pennsylvania State University
1998
Skills
Master Data Management
Systems analysis'
System maintenance
Project documentation
Languages
Khmer
Native or Bilingual
Timeline
Master Data Management
First Quality Retail Services
06.2016 - Current
Transportation Lead
First Quality Retail Services
02.2010 - 07.2016
Financial Analysts
CGU
01.2000 - 06.2001
Bachelor of Science - Management Science And Information Systems
Pennsylvania State University