Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
Certification
Timeline
Generic

Paul Serunkuma

Palatine,Illinois

Summary

Highly energetic motivated person who strives for his goals,strong organizational skills,communication and leadership skills. Hardworking person who is results oriented and determined.

Objective: Seeking to leverage my skills and experience to make a positive impact on the well-being of patients at your facility

Overview

15
15
years of professional experience
1
1
Certification

Work History

Program Specialist

Child Restoration Outreach Support Organization
Chicago , IL
01.2021 - Current

Analyzed program data by tracking and reporting program outcomes to identify areas of improvement. Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations. Kept program-related data accurate, up-to-date and easily accessible for accessibility. Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results. Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership. Created and delivered program training and education to keep participants. knowledgeable about program and provide necessary skills to participate productively.

Voluntary Worker

Voluntary Service Overseas
Lusaka , Zambia
01.2016 - 01.2021

Worked with Inmates and Ex inmates on there community reintegration and rehabilitation processes. Coordinated food, clothing, and household items for disadvantaged individuals and families. Assisted with special events and programs. Supported engaging, fun, and smooth-running events by helping with organization and planning. Completed daily domestic tasks in shelters and group homes to assist people in need. Provided administrative support to department leads to help organize events and fundraisers. Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates. Represented organization positively and professionally while providing community with much-needed services.

Psychosocial Rehabilitation Specialist

Uganda Rehabilitation Development Foundation
Kampala , Uganda
06.2010 - 05.2015

organization skills as well communication,i worked with Doctors,patients and counselors. I handle inbound and outbound calls for the unit. Talking with patients and family members on individuals bases, putting data entry in the computer base on the patient treatment.

Project Officer

Voluntary Action For Development
Kampala , Kampala
05.2009 - 05.2013

I worked as a focal person for the youth employment project implemented in Masaka, southern part of Uganda to address. I developed and designed youth led initiatives that resulted in the creation of 1200 startups in the district. I organized youths into 4 clusters to address teenage delinquency, community crime and drug abuse.

Education

Bachelor of Arts - Psychology, Social Work And Social Sciences, Econ

Makerere University
Uganda
01.2009

High School Diploma -

Rubaga High School
Uganda
11.2003

Skills

  • Driven
  • Cheerful and energetic
  • Dependable
  • Team leadership
  • Exceptional interpersonal skills
  • Clear and articulate phone manner

Accomplishments

    I`m always going above and beyond for the customers,patients and students to make sure that they are satisfied, I receive leadership awards for always stepping up when a crisis occurs and when critical decisions need to be made

Skills

Strong communication and active listening skills. Crisis intervention and de-escalation techniques. Public administration and documentation. Group therapy facilitation. Rehabilitation and reintegration . Empathy and compassion. Cultural competence and sensitivity. Record-keeping and documentation

Certification

  • Counseling License - South African Network of Prisons (SANOP)

Timeline

Program Specialist

Child Restoration Outreach Support Organization
01.2021 - Current

Voluntary Worker

Voluntary Service Overseas
01.2016 - 01.2021

Psychosocial Rehabilitation Specialist

Uganda Rehabilitation Development Foundation
06.2010 - 05.2015

Project Officer

Voluntary Action For Development
05.2009 - 05.2013

Bachelor of Arts - Psychology, Social Work And Social Sciences, Econ

Makerere University

High School Diploma -

Rubaga High School
  • Counseling License - South African Network of Prisons (SANOP)
Paul Serunkuma