Paul Sharp
Phoenix,AZ
Summary
Proven leader in the car wash industry with 10+ years of experience guiding teams on installation, warehouse operations, technical sales support, and management. Skilled at leading specialized installation crews through complex projects, overcoming obstacles, and meeting or exceeding deadlines. Adept at building and developing high-performing teams, fostering collaboration between technical and sales functions, and driving operational excellence on a national scale. Committed to mentoring team members, expanding industry knowledge, and achieving strategic goals through clear communication, hands-on guidance, and a results-driven approach.
Overview
12
12
years of professional experience
Work History
Technical Sales Support Manager
NATIONAL CARWASH SOLUTIONS
Phoenix, AZ
02.2025 - 10.2025
- Deconstruct the current excel based CPQ tools and rebuild them as web-based tools before training the existing sales network on new systems
- Train an internationally located team of tech sales support reps to support NCS national sales network
- Manage workflows and project loads of team members
- Use analytics to provide monthly updates on KPI's and market forecasts
- Responded to an average of 20-50 emails per day
- Responded to an average of 10 direct phone calls per day
- Attended daily meetings ranging from training on product knowledge, to customer support
Technical Sales Support
NATIONAL CARWASH SOLUTIONS
Phoenix, AZ
01.2023 - 02.2025
- Used learned knowledge of company software tools to support national sales networks by creating and updating quotes and opportunities
- Learned to use Configure Price Quote tools, as well as project management and sales lifecycle management software
- Relied on years of in the field experience to help sales reps answer questions from customers throughout the lifecycle of any given opportunity
- Provide technical support over the phone to installers, service technicians and project managers in the field
- Responded to an average of 30 emails per day, often completing requests same day or within 24 hours
- Hosted 1 - 3 in person training sessions to onboard new sales reps every quarter
National Installation Team Lead
NATIONAL CARWASH SOLUTIONS
Nation Wide
11.2018 - 01.2023
- Travel and train crews on a national level, going from one installation to the next, always looking to improve or streamline the processes in place
- Develop and implement a uniform installation method for NCS in-bay and back room wash equipment, as well as manage low voltage input and output wiring for Motor Control Cabinets of wash
- Work with other trades on site, making sure everyone is on the same page and working towards the same goal
- Utilize a wealth of knowledge on plumbing and electrical to answer questions as they arise
- Route and terminate wiring
- Troubleshoot and fine tune equipment on start up
- Traveled from installation to installation, often seeing at least one, but sometimes two projects to completion per month
Installation Team Member
NATIONAL CARWASH SOLUTIONS
Phoenix, AZ
01.2016 - 11.2018
- Develop a deeper understanding of equipment functionality and order of operations for installation procedure
- Operate power tools, light and medium duty equipment as needed to offload and install equipment
- Maintain equipment via preventative maintenance and service calls as needed
Warehouse Manager & Route Sales Truck Driver
NATIONAL CARWASH SOLUTIONS
Phoenix, AZ
03.2014 - 01.2016
- Driving a route sales truck to established customers on a weekly basis, while always looking for new customers to provide excellent service
- Route consisted of 20+ stops across the valley each day
- Managing inventory of warehouse by tracking products sold via route trucks and in store showroom, ordering new inventory, overseeing monthly and annual inventory counts
Education
Highschool Diploma -
HIGHLAND HIGHSCHOOL
Gilbert, AZ05.2010
Skills
Project Management
- Leadership & Team Development
- Technical Sales Support
- Process Enhancements
- Strategic Planning
- Time management
- Client Education
- Quality Assurance and Control
- Customer Relationship Management
- Microsoft Office Suite
- Google Docs
- ERP tracking
- Teamwork and collaboration
- Customer service
- Adobe Acrobat
- SAP
- Procore
- Sales presentations
- Technical troubleshooting
- Sales processes
- Supplier relations
- Data analytics
- Product demonstration
- Business networking
- Account management
- Process streamlining
- Salesforce CRM
- Multitasking
- Reliability
- Team motivation
- Verbal and written communication
- Decision-making
Timeline
Technical Sales Support Manager
NATIONAL CARWASH SOLUTIONS
02.2025 - 10.2025
Technical Sales Support
NATIONAL CARWASH SOLUTIONS
01.2023 - 02.2025
National Installation Team Lead
NATIONAL CARWASH SOLUTIONS
11.2018 - 01.2023
Installation Team Member
NATIONAL CARWASH SOLUTIONS
01.2016 - 11.2018
Warehouse Manager & Route Sales Truck Driver
NATIONAL CARWASH SOLUTIONS
03.2014 - 01.2016
Highschool Diploma -
HIGHLAND HIGHSCHOOL