Paul Songco
Peoria,Arizona
Summary
Dedicated professional with a solid background in customer service and automotive support. Proven ability to communicate effectively and adapt to dynamic environments, resulting in enhanced customer satisfaction and adherence to organizational standards. Strong commitment to teamwork and operational excellence across diverse roles. Always willing to learn and try new things, and not minding the outdoor work environment or labors
Overview
3
3
years of professional experience
Work History
Lot Porter
Bell Honda
Phoenix, Arizona
08.2026 - 09.2026
- Coordinated vehicle movement for test drives and service appointments, enhancing customer experience and satisfaction.
- Assisted customers with inquiries during vehicle pick-up and drop-off, ensuring smooth and efficient transactions.
- Maintained and cleaned vehicles to uphold presentation standards.
- Managed vehicle inventory to maintain organized lot, improving accessibility for staff and customers.
Firefighter/Emergency Medical Technician
Circle City Morristown Fire Dept
Circle City Az, AZ
05.2026 - 08.2026
- Delivered immediate assistance during emergency calls, enhancing safety and support for individuals in distress.
- Communicated effectively with crew members while managing stressful situations.
- Maintained physical fitness through continuous training for demanding operational requirements.
- Serviced fire apparatus by performing routine maintenance and cleaning procedures to ensure functionality., ensuring operational readiness and reliability while maintaining property standards.
- Compiled detailed incident reports documenting actions taken during emergencies to inform future response strategies.
Mover/Laborer
Thumbs Up Moving
Phoenix, Arizona
03.2026 - 07.2026
- Loaded and unloaded furniture and boxes with precision and efficiency.
- Wrapped and secured items with protective materials, ensuring safe transport and minimizing risk of damage.
- Implemented safety protocols to ensure a secure moving environment. to maintain a secure moving environment.
- Communicated with clients to assess moving needs and preferences, enhancing customer satisfaction and facilitating smoother logistics.
Front Clerk
Tide Dry Cleaners
Cave Creek, Arizona
11.2025 - 04.2026
- Welcomed customers at front desk to create a friendly atmosphere. and provided excellent customer service.
- Delivered exceptional customer service at front desk, fostering positive customer interactions.
- Resolved customer inquiries and issues promptly to enhance satisfaction.
- Processed payments accurately using point-of-sale systems to maintain financial integrity.
- Maintained cleanliness and organization of front counter area, supporting efficient operations.
CAR LOT ATTENDANT
Peoria Ford
07.2025 - 11.2025
- Addressed customer questions and concerns promptly to enhance satisfaction.
- Created a clean, inviting atmosphere at car lot, contributing to positive customer experiences.
- Assisted in establishing a welcoming environment for customers by ensuring all vehicles were well-stocked with promotional materials and information packets.
- Monitored fuel levels and tire conditions regularly, ensuring optimal vehicle readiness for test drives.
- Adhered to safety protocols when working around heavy machinery or hazardous materials.
- Sorted and categorized car keys for efficient access and management., sorted invoices, and assisted with inventory management.
CASHIER
Walmart
12.2023 - 07.2025
- Processed customer transactions accurately to promote efficient checkout experiences.
- Maintained cash register operations and managed daily cash flow effectively.
- Delivered excellent customer service by promptly addressing inquiries and complaints, ensuring customer satisfaction.
- Assisted customers with product inquiries and provided recommendations to enhance satisfaction.
- Resolved customer complaints professionally, enhancing loyalty and encouraging repeat business.
- Trained new cashiers on checkout procedures and customer engagement techniques, improving team readiness and service quality.
- Greeted customers and assessed their specific needs.
Burger King Crew Memver
Burger King
10.2023 - 12.2023
- Executed daily operational tasks independently, ensuring adherence to company protocols.
- Collaborated with team members to streamline workflow and ensure timely task completion.
- Facilitated communication among team members, promoting a collaborative work environment.
- Assisted in maintaining inventory accuracy through regular stock checks and updates.
Education
CERTIFICATION IN EMT CANDIDATE - EMT
Glendale Community College
Glendale, AZ12-2025
HIGH SCHOOL DIPLOMA -
Sunrise Mountain
Peoria, AZ05-2025
Skills
- Cleanliness standards
- Emergency response
- Effective communication
- Vehicle maintenance
- Team collaboration
- Customer service
- Parking lot coordination
- Vehicle cleaning
- Team communications
- Teamwork
- Safe driving
- Teamwork and collaboration
- Emergency protocols
- Incident reporting
- Safety awareness
LANGUAGES
- Tagalog - Beginner
- English - Fluent
Timeline
Lot Porter
Bell Honda
08.2026 - 09.2026
Firefighter/Emergency Medical Technician
Circle City Morristown Fire Dept
05.2026 - 08.2026
Mover/Laborer
Thumbs Up Moving
03.2026 - 07.2026
Front Clerk
Tide Dry Cleaners
11.2025 - 04.2026
CAR LOT ATTENDANT
Peoria Ford
07.2025 - 11.2025
CASHIER
Walmart
12.2023 - 07.2025
Burger King Crew Memver
Burger King
10.2023 - 12.2023
CERTIFICATION IN EMT CANDIDATE - EMT
Glendale Community College
HIGH SCHOOL DIPLOMA -
Sunrise Mountain