Justin Pena
Beeville,TX
Summary
Dynamic professional with experience at Superior Auto Sales, excelling in vehicle inspection and maintenance. Proven ability to enhance customer satisfaction through efficient operations and collaborative teamwork. Skilled in damage assessment and maintaining cleanliness standards, ensuring a pristine dealership environment. Strong communicator, adept at resolving issues and fostering positive relationships.
Overview
7
7
years of professional experience
Work History
Car Porter/Car Lot Attendant
Superior Auto Sales
05.2023 - Current
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Reduced customer wait times by quickly performing minor maintenance tasks, such as refueling and washing cars.
- Improved dealership appearance by maintaining clean and organized car displays.
- Collaborated with sales staff to ensure timely preparation of sold vehicles, ultimately boosting customer satisfaction rates.
- Moved sold vehicles to maximize use of space and keep lot in order.
- Washed cars and trucks daily for auto dealership.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Cook
Sonics Drive In
12.2022 - 10.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Store Manager
T-Mobile / KCI Wireless
11.2017 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
A.C. Jones High School
Beeville, TX05-2009
Skills
- Vehicle inspection
- Damage assessment
- Cleanliness standards
- Maintenance
Timeline
Car Porter/Car Lot Attendant
Superior Auto Sales
05.2023 - Current
Cook
Sonics Drive In
12.2022 - 10.2023
Store Manager
T-Mobile / KCI Wireless
11.2017 - 01.2019
High School Diploma -
A.C. Jones High School
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