Daniel Gonzalez-Martinez
St. Cloud,FL
Summary
Driven professional with a proven track record in customer satisfaction and team communications, honed across roles at Sonic Automotive, Walmart, and Wendy's Fast Food. Excelled in enhancing service department operations and fostering teamwork, significantly boosting client satisfaction. Skilled in inventory maintenance and safety awareness, consistently delivering top-notch service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Lot Porter/Car Detailer
Sonic Automotive
2024.02 - Current
- Enhanced intake process by greeting and assisting customers promptly.
- Maintained physical appearance of lot to attract customers to business.
- Delivered clean vehicles in showroom condition to earn great customer satisfaction ratings.
- Communicated with coworkers and managers about completed duties.
Cashier
Walmart
2023.02 - 2023.12
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Crew Member
Wendys Fast Food
2022.01 - 2023.06
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Edgewater High School
Orlando, FL05.2022
Skills
- Safety awareness
- Service department knowledge
- Keeping records
- Inventory Maintenance
- Teamwork
- Building Maintenance
- Facility Cleaning
- Vehicle Inspection
- Customer Satisfaction
- Supply Management
- Vehicle Maintenance
- Team communications
- Property Management
Languages
Spanish
Native or Bilingual
Timeline
Lot Porter/Car Detailer
Sonic Automotive
2024.02 - Current
Cashier
Walmart
2023.02 - 2023.12
Crew Member
Wendys Fast Food
2022.01 - 2023.06
High School Diploma -
Edgewater High School
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