Analytical and detail-oriented professional with a proven record of improving operational efficiency and client satisfaction within wealth management and financial services. Skilled in data analysis and cross-functional collaboration to design and implement process improvements. Experienced in system documentation, and stakeholder communication. Adept at translating complex business needs into actionable insights that drive business performance and strategic goals.
Overview
7
7
years of professional experience
Work History
Senior Associate
Morgan Stanley Wealth Management
10.2019 - Current
Conduct in-depth analysis of workflows across a $2.2B portfolio, identifying inefficiencies and implementing solutions.
Serve as liaison between business, technology, compliance, and operations teams to document requirements and deliver solutions.
Process and oversee money movement transactions such as outgoing/incoming wires, ACH transfers, check issuance.
Work in collaboration with AML and International Wealth Management to adhere with OFAC rules and regulations.
Perform root cause analysis and recommend process improvements, reducing operational errors and rework.
Create and maintain dashboards and reports to monitor KPIs and support data-driven decision-making.
Lead onboarding and training initiatives for new hires, improving team performance and consistency.
Key Achievements
Provided oversight for a system upgrade improving data accuracy and compliance.
Recognized for exceptional collaboration and analytical problem-solving by leadership.
Analyst
Morgan Stanley Wealth Management
02.2019 - 10.2019
Supported mutual fund operations by performing data validation, transaction reconciliation, and reporting.
Conducted business analysis to identify root causes of operational issues and recommended procedural enhancements.
Collaborated with IT and compliance teams on system testing, implementation, and post-deployment support.
Authored process documentation and knowledge resources to enhance team efficiency and reduce manual errors.
Key Achievements:
Improved reporting accuracy by automating key tracking processes
Assisted in successful rollout of platform transitions through effective testing and issue resolution.
Education
Bachelor of Science - Financial Planning and Services
The Ohio State University
Columbus, OH
12.2018
Skills
Business & Data Analysis
Process Improvement & Optimization
Project & Program Management
Agile & Scrum Methodologies
Stakeholder & Client Communication
Risk Mitigation & Compliance
Timeline
Senior Associate
Morgan Stanley Wealth Management
10.2019 - Current
Analyst
Morgan Stanley Wealth Management
02.2019 - 10.2019
Bachelor of Science - Financial Planning and Services
Senior Registered Client Service Associate at Morgan Stanley, Wealth ManagementSenior Registered Client Service Associate at Morgan Stanley, Wealth Management