Paul St Marie
Ludlow,MA
Summary
Proven track record in ensuring secure, efficient patient and document transportation, highlighted by impeccable safe driving practices and a strong commitment to HIPAA compliance. At Government Charter Services, excelled in route planning and customer service, significantly enhancing patient satisfaction and operational efficiency. Demonstrates reliability and expertise in emergency vehicle operation and defensive driving techniques. Medical Van Driver experienced in passenger transportation and safety. Professionally cleans company vehicle, assists clientele in boarding and utilizes location devices for successful navigation. Consistently exceeds business expectations and customer needs. Medical Transport Driver with exceptional knowledge of operating handicap-accessible passenger vans within Springfield MA area. Safely and securely transports patients and helps clients transfer between destinations. Keeps vehicle sanitary and clean for pleasant passenger experience.
Overview
15
15
years of professional experience
Work History
Medical Van Driver
Government Charter Services
2015.02 - Current
- Prevented unauthorized access to the van by securing doors and windows when not in use, protecting valuable equipment inside the vehicle as well as patient privacy.
- Provided excellent customer service by promptly addressing concerns or questions from patients and their families.
- Conducted thorough pre-trip inspections to identify potential safety hazards or mechanical issues before embarking on journeys.
- Contributed to team meetings by sharing insights about route optimization or suggestions for process improvements.
- Promoted a positive image of the company through courteous interactions with both passengers and other motorists on the road.
- Continuously monitored vehicle performance and reported any issues promptly to management, preventing costly repairs or potential safety hazards.
- Ensured vehicle maintenance and cleanliness, contributing to a comfortable and hygienic environment for passengers.
- Collaborated with healthcare providers to ensure smooth coordination of patient pick-ups and dropoffs.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Complied with all HIPAA regulations while handling sensitive patient information in a professional manner.
Shuttle Bus Driver
Springfield Technical Community College
2011.09 - 2020.02
- Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
- Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
- Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
Medical Courier
Noble Hospital
2009.03 - 2010.05
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Education
High School Diploma -
Big Bend Community College
Moses Lake, WASkills
- Safe Driving Practices
- Route Planning Abilities
- HIPAA Compliance Understanding
- Emergency vehicle operation
- Defensive Driving Techniques
- Customer Service-Oriented
- Defensive Driving
- Reliability
. Specimen-Hazardous/Infectious Materials-Medical Equipment Training.
Timeline
Medical Van Driver
Government Charter Services
2015.02 - Current
Shuttle Bus Driver
Springfield Technical Community College
2011.09 - 2020.02
Medical Courier
Noble Hospital
2009.03 - 2010.05
High School Diploma -
Big Bend Community College
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