Overview
Work History
Education
Timeline
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Paul Stoppert

Davenport,FL

Overview

6
6
years of professional experience

Work History

Licensed Real Estate Agent

Your Home Sold Guarenteed
Orlando, FL
03.2022 - Current
  • Sold over 2.3 Million in real estate in my first few months of becoming an agent
  • Advised and informed prospective clients on current market activities and conditions.
  • Maintain a connection with over 200 active leads, and even more less active leads.

Assistant Room Operations Manager

Walt Disney Swan and Dolphin Resort
Lake Buena Vista, FL
06.2021 - 02.2022
  • Manage the daily operations of the front desk, concierge and guest service (phone operator) teams
  • Run and review critical information contained in room operation reports
  • Ensure the hotel is operating at maximum revenue potential by balancing house counts and encouraging room upsell opportunities
  • Led the managers with an average of $10,000 in upsells a day
  • Beat hotel records of over $150,000 in upsells per month
  • Providing for and Managing the Guest Experience
  • Act as the MOD on the shift that I am present for

Rooms Department Supervisor

Hilton Garden Inn
Apopka, FL
10.2020 - 06.2021
  • Serve as the Executive Housekeeper in their absence, creating daily boards, inspect rooms, and ensure all rooms are cleaned on time
  • Schedule additional housekeepers depending on hotel numbers, as well as place orders when supplies are low
  • Act as MOD in the Front Office Manager's absence
  • Ensuring that the front desk and hotel are operating properly, and responding to any issues.

Guest Experience Manager

The Walt Disney Company
02.2020 - 04.2020
  • Disney's Polynesian Resort with the Disney Hospitality Leadership program (DHLP Cohort)
  • Participated in a mentorship/project cohort directly overseen by executive leadership
  • Lead a team of Front Desk, Concierge, Bell Services,
    and Club Level Cast members
  • Collaborated with outside departments to coordinate solutions and retain guest satisfaction.

Lodging Intern

The Pearl Hotel, Forbes 4
Rosemary Beach, FL
05.2019 - 10.2019
  • Rotated through a variety of positions in front desk (primary position), housekeeping supervisor, bell services, and beach attendant
  • Was given management and supervisory level responsibilities in all aspects of the Hotel as I rotated through the various positions

Bell Service Dispatch

Walt Disney World
Lake Buena Vista, FL
01.2019 - 05.2019
  • Assigned luggage deliveries, including directing bellmen on where to go and what they are doing
  • Coordinated with the front desk team to ensure a smooth check in/out process
  • Answered Guest calls and responded to service requests
  • Used a computerized dispatch system (HotSos), multi-tasking

Operations Leader

Rent Gear Here
Santa Rosa Beach, FL
04.2015 - 08.2018
  • Assisted in the training of each new round of incoming
    interns
  • Planned and set up beach bonfires and pontoon
    cruises for customers.
  • Manned one of our many storefront locations. Constant use of a POS system and customer service
  • Maintained Sales quotas of excursions and activities at the storefronts


Education

Bachelor of Science - Hospitality And Tourism Management

Florida State University
Tallahassee, FL
08.2021

Timeline

Licensed Real Estate Agent

Your Home Sold Guarenteed
03.2022 - Current

Assistant Room Operations Manager

Walt Disney Swan and Dolphin Resort
06.2021 - 02.2022

Rooms Department Supervisor

Hilton Garden Inn
10.2020 - 06.2021

Guest Experience Manager

The Walt Disney Company
02.2020 - 04.2020

Lodging Intern

The Pearl Hotel, Forbes 4
05.2019 - 10.2019

Bell Service Dispatch

Walt Disney World
01.2019 - 05.2019

Operations Leader

Rent Gear Here
04.2015 - 08.2018

Bachelor of Science - Hospitality And Tourism Management

Florida State University

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Paul Stoppert