Communications and marketing leader with 25 years of content creation and governance experience across digital and traditional channels. 23 years at New Jersey's largest health insurer, including 15+ years leading internal and external communications for a 5,600-employee organization and providing strategic support to four CEOs and the C-suite spanning six reorgs. Proven people manager with deep expertise spanning employee communications, generative AI, corporate and regulatory affairs, executive messaging, compliance, security, training, engagement, and corporate strategy, as well as external marketing, onboarding, education, advertising, and social media.
Overview
24
24
years of professional experience
Work History
Senior Manager, Online and Internal Corporate Communications
Horizon Blue Cross Blue Shield of New Jersey
01.2014 - 01.2026
Led enterprise internal communications strategy across employee app, intranet, closedcircuit TV, and executive email and meetings, supporting 5,600 employees across six locations.
Owned content strategy and governance for 120+ websites, authenticated member portals, and mobile apps for a $30B organization serving 3.7M+ members, leveraging analytics, generative AI and market trends to drive performance.
Served as strategic communications partner to the CEO and C-suite, advising on messaging, cadence, and channel strategy for enterprise-wide meetings, executive emails, and organizational change initiatives.
Developed and delivered CEO and executive communications, including all-hands content, leadership talking points, scripted and unscripted messaging, and high-visibility internal announcements.
Managed and developed a team of five direct reports, along with multiple contractor and consultant teams, delivering integrated communications at enterprise scale.
Directed enterprise mass communications, including newsletters, magazines, and print collateral, reaching 500,000+ recipients per distribution.
Manager, Enterprise Communications
Horizon Blue Cross Blue Shield of New Jersey
01.2010 - 01.2014
Served as communications business partner for Office of the Chairman and CEO, Chief Security Officer, and SVP Human Resources.
Responsible for all internal communications, data-driven success metrics for communications, rollout and ongoing maintenance/support of employee recognition program and employee wellness program.
People management and development.
Responsible for all public web properties, authenticated portals and apps across all lines of business.
Marketing Communications Specialist
Horizon Blue Cross Blue Shield of New Jersey
01.2004 - 01.2010
Advanced writing and project management for internal and external audiences.
Writing and project management for online and print communications.
Demonstrated success in branding, managing, and positioning product lines.
CEO and executive writing for internal/external speeches, print, events, videos, and other media.
Design and implementation of creative product marketing campaigns for local and national lines of business.
Launch of new NY/PA subsidiary.
Feature Writer
Greater Media Inc.
01.2002 - 01.2004
Sports feature writer for five papers in Monmouth County, NJ.
Met all tight deadlines, delivering top-quality content and minimum of 5 articles weekly.
Participated in brainstorming sessions, partnered with art directors, and collaborated with promotions and marketing areas on pagination and campaigns.
Education
B.A. - Communications, Major in Journalism, Minor in Marketing
Rowan University
01.2002
Skills
Mac
PC
Content development
Copilot
Generative AI applications
Executive presence
Partnership
Teams
SharePoint
Content management
App strategy
Digital strategy
Planning
Rollout
Project management
Graphic design
People management
Leadership
Coaching
Development
Print management
Social media strategy
Implementation
Presentations
Internal communications
External communications
References
Available upon request.
Timeline
Senior Manager, Online and Internal Corporate Communications
Horizon Blue Cross Blue Shield of New Jersey
01.2014 - 01.2026
Manager, Enterprise Communications
Horizon Blue Cross Blue Shield of New Jersey
01.2010 - 01.2014
Marketing Communications Specialist
Horizon Blue Cross Blue Shield of New Jersey
01.2004 - 01.2010
Feature Writer
Greater Media Inc.
01.2002 - 01.2004
B.A. - Communications, Major in Journalism, Minor in Marketing
<ul><li>Key Role: Heading the HSE & AI department and acting as a Senior Management Personnel (SMP)</li><li>Responsibilities:</li><li>Corporate HSE & AI Functions:</li><li>Developed and implemented IRM’s HSE & AI policy and management system.</li><li>Spearheaded leadership development and safety culture initiatives across all levels.</li><li>Facilitated internal and external HSE communications and corporate-level engagement programs.</li><li>Oversaw compliance for ERDMP certification, PCB consents, and environmental audits.</li><li>Led HSE training strategy including induction programs and annual training calendars.</li><li>Initiated and monitored HSE & AI performance improvement plans and audits.</li><li>Developed strategic safety KPIs, trend analysis, and corporate-level MIS reporting.</li><li>Managed safety tours, incident investigations, and safety reward programs.</li><li>Championed process safety, MOC, RCA reviews, and critical safety studies.</li><li>Ensured effective GA-level implementation of HSE policies and risk management.</li><li>Conducted safety campaigns, mock drills, and employee engagement activities.</li><li>Geographical Area (GA) Operations HSE & AI Oversight:</li><li>Engaged field teams and contractors for proactive HSE compliance and audits.</li><li>Reviewed and maintained Asset Integrity systems including HAZOP, QRA, and Risk Registers.</li><li>Participated in PNGRB, IMS audits and implemented corrective actions at GA level.</li><li>Facilitated incident reporting to authorities and supported root cause investigations.</li><li>Supported GA-level environmental and emergency preparedness programs.</li></ul> at IRM Energy Limited<ul><li>Key Role: Heading the HSE & AI department and acting as a Senior Management Personnel (SMP)</li><li>Responsibilities:</li><li>Corporate HSE & AI Functions:</li><li>Developed and implemented IRM’s HSE & AI policy and management system.</li><li>Spearheaded leadership development and safety culture initiatives across all levels.</li><li>Facilitated internal and external HSE communications and corporate-level engagement programs.</li><li>Oversaw compliance for ERDMP certification, PCB consents, and environmental audits.</li><li>Led HSE training strategy including induction programs and annual training calendars.</li><li>Initiated and monitored HSE & AI performance improvement plans and audits.</li><li>Developed strategic safety KPIs, trend analysis, and corporate-level MIS reporting.</li><li>Managed safety tours, incident investigations, and safety reward programs.</li><li>Championed process safety, MOC, RCA reviews, and critical safety studies.</li><li>Ensured effective GA-level implementation of HSE policies and risk management.</li><li>Conducted safety campaigns, mock drills, and employee engagement activities.</li><li>Geographical Area (GA) Operations HSE & AI Oversight:</li><li>Engaged field teams and contractors for proactive HSE compliance and audits.</li><li>Reviewed and maintained Asset Integrity systems including HAZOP, QRA, and Risk Registers.</li><li>Participated in PNGRB, IMS audits and implemented corrective actions at GA level.</li><li>Facilitated incident reporting to authorities and supported root cause investigations.</li><li>Supported GA-level environmental and emergency preparedness programs.</li></ul> at IRM Energy Limited