Paul Venezia

Greet and assist Walk in customers with their vehicles service needs.

Interface with customers on telephone, process sales orders, provide answers to questions regarding Automotive services, Scheduling appointments.

Conduct Vehicle inspection walk thru and recommend and Upsell needed Automotive services

Order Parts needed for services sold by shopping best value (Quality & Price).

Assign work to techs to ensure services/repairs are completed within time promised

Process returns for parts not needed or canceled orders

Manage and Track Automotive parts Inventory related to repair services.

Supervise and assist in Shop operations as needed.

Resolve customer service related issues as needed.

Make follow-up calls to existing customers to ensure all their needs are met.

A Focus towards providing excellent service, respect and courtesy to fellow team members, and customers.

Vehicle Repair & Maintenance Fleet Service