Accurately processes and submits medical device billing claims to insurance companies, ensuring compliance with industry regulations and company policies
Collaborates closely with healthcare providers, sales representatives, and internal teams to resolve billing discrepancies
Maintains comprehensive knowledge of medical device billing codes, reimbursement procedures, and insurance guidelines, remaining current with industry changes to optimize revenue collection.
Specialist, Billing Resolution
XPO Logistics
06.2021 - 07.2022
Completed daily tasks and monitored activities to ensure efficiency throughout the week
Administered weekly billing for assigned clients within a specified timeframe and delivered reports
Validated invoicing for accuracy; corresponded with key stakeholders to resolve inaccuracies or issues
Researched discrepancies and resolved variances in alignment with processes and workflow.
Accounting Technician II/Billing Specialist
BlueCross BlueShield of South Carolina
12.2018 - 06.2021
Completed bill requests for new and renewal groups and resolved tasks in the Group Library in a timely manner
Prepared various financial data associated with refunds, invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, and other data to support the finance and accounting functions of the division
Conducted research using financial reporting systems to identify errors such as overpayments or misapplication of funds
Performed calculations on financial documents to ensure accuracy of bank deposits, receipts, disbursements, refunds, and other accounting-related items.
Accountant/Fiscal Analyst II
Clemson University
05.2012 - 03.2018
Provided financial analysis, planning, compliance, and budget maintenance for each fiscal year
Met deadlines set by the College Business Office during the budget development process, spending plan submission, billing rate updates, and lab fee updates
Processed all accounting transactions for the department, including clearing monthly budget check errors, entering interdepartmental orders, journal corrections, payroll corrections, and budget amendments
Trained and updated departmental personnel on procurement policy and procedures and ensured all transactions followed University and state guidelines
Provided administrative departmental support in the areas of personnel, purchasing, and payables
Initiated and processed all direct purchase vouchers, travel reimbursements, interdepartmental orders, Visa charges, and purchase requisitions in a timely manner
Received all incoming purchase orders and distributed them appropriately to faculty, staff, and graduate students
Provided and interpreted a wide range of state, federal, and University purchasing policies and procedures for the department.
Middle Grades Teacher
North Carolina Public Schools
08.2008 - 05.2012
Provided instruction to students based on the North Carolina Standard Course of Study (Grades 6-8)
Prepared appropriate lesson plans based on group and individual needs and school curriculum
Served as Lead Mentor for the Minority Male Initiative.
Conference Coordinator
University of South Carolina
09.2007 - 07.2008
Maintained FileMaker Pro database for various conferences and events
Processed online and mail-in registrations for conferences and events, including data entry, processing payments, and sending confirmation notifications
Assisted with the logistics of conferences and events, including facility, food and beverage, audio-visual and technical needs, meeting space, and on-site staffing.
Education
Master of Business Administration (MBA) - Business Administration
University of South Carolina
Aiken, SC
12.2023
Bachelor of Arts - History
Clemson University
Clemson, SC
08.2007
Skills
Microsoft Office Suite
FileMaker Pro
Google Applications
PeopleSoft Financials
Process Improvement and Integration
Instructional Planning
Cross-Functional Collaboration
Timeline
Senior Representative, Contract and Billing
Cardinal Health
02.2023 - Current
Specialist, Billing Resolution
XPO Logistics
06.2021 - 07.2022
Accounting Technician II/Billing Specialist
BlueCross BlueShield of South Carolina
12.2018 - 06.2021
Accountant/Fiscal Analyst II
Clemson University
05.2012 - 03.2018
Middle Grades Teacher
North Carolina Public Schools
08.2008 - 05.2012
Conference Coordinator
University of South Carolina
09.2007 - 07.2008
Master of Business Administration (MBA) - Business Administration