Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.
Overview
37
37
years of professional experience
Work History
Account Manager
Business Communications Inc
Ridgeland, MS
11.2013 - Current
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Oversaw new business development and customer servicing.
Liaised between account holders and various departments.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Account Manager
Jackson Communications
Pearl , MS
04.2010 - 11.2013
Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
Achieved all 1/4 bonuses in 2010, 2011, 2012, & 2013
Account Manager
Cellular South
Ridgeland , MS
10.2007 - 03.2010
Generated leads by cold calling local business and profiling clients. Networked extensively with clients to build successful business to business relationships.
Top performing account manager in 2009.
Account Manager
Jackson Communications
Pearl , MS
09.2005 - 10.2007
Generated leads by cold calling state and local governments as well as local business.
Attended trade shows to promote new products and generate leads
Account Manager
Garland Company
Jackson , MS
10.2001 - 09.2005
Developed new territory by presenting, designing, and selling commercial roofing solutions to architects, building owners, along with state and local governments
Owner
The Martial Arts Academy
Madison , MS
06.1995 - 10.2002
Created and monitored promotional approaches to increase student membership and increase profit levels.
Responsible for onboarding all new students
Developed kids program and extra events to maintain retention of students and parent satisfication.
Account Manager
Xerox Corporation
Jackson , MS
08.1997 - 09.2001
Responsible for selling new customers and renewing exiting customers. Introduced network color printing to business and commercial printers.
Sales Representative
Skytel
Jackson , MS
09.1992 - 07.1997
Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
Planned and executed national sales center new hire training program.
Planned and led training sessions to promote sales team professional development and sales goal reinforcement.