Paul White
San Antonio,TX
Summary
Proven leader and strategic decision-maker with a track record of enhancing operational efficiency and over a decade of experience in developing and training individuals. Committed to a servant leadership model with mentoring and coaching at the heart of a career backed with measurable results. Proven track record of implementing strategic initiatives to enhance organizational performance and achieve objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Groundworks
12.2023 - 06.2024
- Managed overall operations of $20M+ revenue branch with 70+ team members.
- Decreased reactive hourly spend by 12% in 3 month span
- Directed rollout of commercial projects at branch level to increase revenue capacity by $3.6M YOY.
- Increased brand awareness in local market by partnering with BBB functions, local news segments, and hosting events for the Humane Society.
Production Manager
Groundworks
05.2022 - 12.2023
- Managed budgeted revenue expectations of $20M+ revenue branch.
- Spearheaded production certification program, leading all Groundworks branches in percentage of employees certified.
- Improved YOY EBITDA from 10% to 25%, through crew training and efficiency.
- Developed and mentored Field Superintendents, producing 3 Production Managers for different locations.
- Increased YOY branch revenue capacity by 160%.
- Maintained an A+ rating with the BBB.
- Increased Google reviews from 95 to 400+, improving rating from 4.7 to 4.9.
Logistics Coordinator
Foundation Support Specialists
09.2021 - 05.2022
- Managed the scheduling of $10M+ in branch revenue.
- Assisted in applying for job permits, coordinated various contractors for projects and ensured a stellar customer experience.
- Spearheaded the use of a new CRM and restructured calendar management, leading to a reduction in customer wait time from 16 weeks to 8 weeks.
- Assisted with inside sales producing $400k+ in a 3 month span.
Service Technician
Woods Basement Systems
03.2019 - 08.2021
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Boatswains Mate
United States Navy, USN
09.2014 - 09.2018
- Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
- As a Petty Officer 2nd Class, managed ships operations and 100+ team members.
- Managed ship restoration, leading a spray painting team in restoring 200+ ship spaces and saving the command $600k+ in contracting services.
- Directed ship navigation and route preparation.
- Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boast).
Education
High School Diploma -
Homeschool
Elmendorf, TX05.2013
Skills
- Leadership: Strong leadership skills to effectively motivate, inspire, and guide diverse teams of employees to achieve high performance and exceed targets
- Problem Resolution: Proficient problem-solving abilities to identify issues, analyze root causes, and develop solutions to overcome obstacles and improve performance
- Communication: Excellent verbal and written communication skills to convey information clearly and effectively, both internally with team members, and externally with clients, stakeholders and senior management
- Relationship Building: Proven ability to build and maintain positive relationships with clients, vendors, partners and regulatory authorities, to foster collaboration and support business objectives
Certification
- Echelon Front FTX Leadership Training
- SMITHS Driver Certification
Technical Skills
- Software: Microsoft office 365, Word, Excel, PowerPoint, Outlook, Power BI, SharePoint, Business Central
Timeline
General Manager
Groundworks
12.2023 - 06.2024
Production Manager
Groundworks
05.2022 - 12.2023
Logistics Coordinator
Foundation Support Specialists
09.2021 - 05.2022
Service Technician
Woods Basement Systems
03.2019 - 08.2021
Boatswains Mate
United States Navy, USN
09.2014 - 09.2018
High School Diploma -
Homeschool
- Echelon Front FTX Leadership Training
- SMITHS Driver Certification
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