Paul White
El Paso
Summary
Dynamic General Manager with a proven track record at Pronto Lube, excelling in customer relations and operational strategies. Cultivated loyalty through effective relationship building and reduced costs through strategic negotiations. A strong leader with expertise in inventory control and a commitment to performance improvement, consistently achieving business goals.
Overview
29
29
years of professional experience
Work History
General Manager
Pronto Lube
02.1996 - 03.2025
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
High School Diploma -
Bel Aire High School
El Paso, TX05-1987
Skills
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Customer relations
- Relationship building
- Inventory control
- Customer relationship management
- Verbal and written communication
- Motivation
- Customer retention
- Performance improvement
- Consistently meet goals
- Purchasing
- Expense control
- Troubleshooting expertise
- Operations oversight
- Quality management
- Sales expertise
- Sound judgment
Timeline
General Manager
Pronto Lube
02.1996 - 03.2025
High School Diploma -
Bel Aire High School
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