Paul Yagel

Responsible for meeting and/or exceeding customer expectations. While maintaining safety and quality goals set by the company.

Prepared and negotiated aircraft lease agreements.

Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.

Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.

Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.

Rochester 6/87 - 11/92 Grew company from one airline contract to five contract while maintaining focus on safety.

Cleveland 11/92 - 5/18 Grew fueling operation from one airline operation to total into plane operation at Cleveland Hopkins Airport. All so responsible for GSE and Facility Maintenance, including Jetway maintenance.

Ground support contractor with United Airlines, responsible for refueling aircraft, ground support equipment, and maintenance of jetbridges. Worked with station management to meet or exceed all goals. Became Station Manager in five years.

Crew-chief C-141A&B Cargo and Troop carrier. Responsible for maintenance and maintaining a flight readiness standard. Achieved airframe certification. Worked with multiple departments in a quick phased environment.