Paul Yeager
Effort,PA
Summary
Seeking a challenging position in warehouse/manufacturing management that offers professional growth and development. Dedicated to contributing to the success of my employer. Eager to utilize skills and experience to optimize operations, streamline processes, and drive efficiency in a dynamic work environment. Committed to fostering a culture of teamwork and continuous improvement while ensuring high standards of quality and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Dock Worker
Old Dominion Freight Line, Inc.
03.2024 - Current
Shipping Lead
Kenco Logistics
05.2023 - 02.2024
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Participated in regular safety training sessions, maintaining a secure working environment for all team members.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
Shipping Lead
NRI
08.2022 - 05.2023
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Stayed up to date on freight and shipping practices and regulations.
- Streamlined shipping operations, improving team productivity and reducing overall costs.
- Coordinated cross-functional teams to ensure seamless order fulfillment and delivery processes.
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Reduced shipping errors by regularly reviewing and updating inventory records.
Warehouse Lead
Tagg Logistics
07.2016 - 08.2022
- Waveplanner
- Train Pickers/Packers/Shippers
- Used hand-held scanners and physical logs to accurately track item movements
- Coordinated daily work strategies, following oral and written instructions to properly pick, pack and ship products
- Efficient in Felix, Cadence, ADSI, Webaccess and Dashboard
- Acted as liaison between company departments and warehouse management
- Recorded information, shortages and discrepancies to keep records current and accurate
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Oversaw daily operations and shipping and handling processes
- Double checked records, daily reports and inventory transactions to identify and correct variances
- Managed scheduling and task delegation for warehouse team
- Adhered to industry best practices for warehousing, material handling and documentation
- Maintained excellent performance standards while working in hot warehouse environment
- Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety
- Trained employees on equipment operation and safety protocols
Warehouse Associate Team Lead
Amazon
10.2014 - 06.2016
- Oversaw 12 Pack lines while trouble shooting problems with shipments ie. shipping addresses, weight, canceled orders
- Lead Packer and Shipper
- Stowed and Picked Inventory
- Trained employees on Packing and Shipping
Claims Specialist
The Hartford Group
07.2013 - 04.2014
- Handled incoming calls for AARP Member Advantages dealing with claims, AARP Memberships and Medicare Supplemental Plans
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members
- Addressed hundreds customer inquiries and complaints each week
- Followed up with customers on unresolved issues
- Reported policy changes and company conditions affecting customer satisfaction
Fulfillment
Cigar Internationals
03.2013 - 07.2013
- Picked online orders for Cigars, Pipes and/or Accessories.
- Cross-trained in Packaging Department.
- Worked on projects for Cigars International 2013 Cigar Fest.
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
- Operated frequency scanners to track shipment progression and input data into shipping system.
Processor - Team Leader
Berkheimer Outsourcing, Inc
04.2012 - 02.2013
- Title Processor
- Trained 15 team members during conversion project of over 500,000 titles
- Stored, filed and retrieved collateral documents
- Performed various clerical duties
- Cross trained within other departments
OSHA Certified Forklift Driver
Exel
04.2010 - 08.2010
- Accurately managed warehouse inventory
- Accurately loaded and unloaded Home Depot product for delivery by truck with Stand up Forklift and Electric Pallet Jack
- Cross-trained in other departments
Education
High School Diploma -
Southern Lehigh High School
Center Valley, PA06.1998
Skills
- Excellent Written & Verbal Communication Skills
- Proactive & Positive Attitude
- Team Player
- Problem Solver
- Detail Oriented
- Work Well Under Pressure
- Microsoft Office Suite
Timeline
Dock Worker
Old Dominion Freight Line, Inc.
03.2024 - Current
Shipping Lead
Kenco Logistics
05.2023 - 02.2024
Shipping Lead
NRI
08.2022 - 05.2023
Warehouse Lead
Tagg Logistics
07.2016 - 08.2022
Warehouse Associate Team Lead
Amazon
10.2014 - 06.2016
Claims Specialist
The Hartford Group
07.2013 - 04.2014
Fulfillment
Cigar Internationals
03.2013 - 07.2013
Processor - Team Leader
Berkheimer Outsourcing, Inc
04.2012 - 02.2013
OSHA Certified Forklift Driver
Exel
04.2010 - 08.2010
High School Diploma -
Southern Lehigh High School
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