Paul Young
Salt Lake City,UT
Summary
I have Experience In Several Businesses, and Industries,and have been a vital part of The organizations I've been with.
I'm a Passionate Hockey Fan, and have loved the Sport, for over 50 Years.
I'm very Familiar with the Rules, and Signals from The officials. I feel I would Be an Important asset to your organization.
It would be my dream come true, If I could Be a part of the Greatest Sport On Earth!!
Overview
36
36
years of professional experience
1
1
Certification
Work History
Security Officer
GardaWorld Security
Salt Lake, UT
12.2016 - Current
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
Customer Service/Collections Agent
Comcast
Sandy, UT
11.2014 - 01.2016
- Met demands of busy collections group by performing high volume of daily calls.
- Arranged for debt repayment and established repayment schedule based on customer finances.
- Recorded and updated customer personal accounts with accurate contact information.
- Remitted payments received from customers promptly while adhering to all applicable laws and regulations governing the collection process.
Service Writer/Warranty Administrator
Carrier Transicold Of Utah
Salt Lake City, UT
08.1996 - 05.2010
- Conferred with customers to understand service needs and write up accurate orders.
- Consulted with customers regarding needs and addressed concerns.
- Presented accurate estimates to inform customers of service charges and expectations.
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Tracked job status by entering work orders and change orders into ADP database.
- Discussed options with customers, helping each make optimal choices for individual needs.
- Supported timely and accurate service by producing daily job status reports.
- Promoted add-on services to increase department revenue, increasing bills 6% on average.
Assistant Parts Manager
Thermo King Intermountain
Salt Lake City, UT
09.1988 - 04.1996
- Received, examined and reshelved returned parts.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Controlled daily parts program activities to improve sales and inventory management.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
Education
J.D. - Radio And Television Broadcasting
American Technical Center
Salt Lake City, UT06-1984
High School Diploma -
South High School
Salt Lake City, UT06-1982
Skills
- Attention to Detail
- Friendly & Outgoing
- have had experience in several Industries
Affiliations
- I love the outdoors, and spending time with Family.
- I'm a hockey Fanatic!
- I'm love bowling
Certification
- I have an FCC license
- I've Taken a Dale Carnegie course, and received a certificate.
References
References available upon request.
Timeline
Security Officer
GardaWorld Security
12.2016 - Current
Customer Service/Collections Agent
Comcast
11.2014 - 01.2016
Service Writer/Warranty Administrator
Carrier Transicold Of Utah
08.1996 - 05.2010
Assistant Parts Manager
Thermo King Intermountain
09.1988 - 04.1996
J.D. - Radio And Television Broadcasting
American Technical Center
High School Diploma -
South High School
Similar Profiles
Danny HowardDanny Howard
Security Gaurd at GardaWorld SecuritySecurity Gaurd at GardaWorld Security
Guranjan GorayaGuranjan Goraya
Security Officer at GardaWorld SecuritySecurity Officer at GardaWorld Security
DYMOND SIMMONSDYMOND SIMMONS
Unarmed Guard at GardaWorld SecurityUnarmed Guard at GardaWorld Security
Faraz ZafarFaraz Zafar
Security Officer at GardaWorld SecuritySecurity Officer at GardaWorld Security
Xin BaiXin Bai
Hardware & Software Engineering (UAV Project) at Hanseup KimHardware & Software Engineering (UAV Project) at Hanseup Kim