Paula A. Warika
Cropseyville,New York
Summary
Forward-thinking professional with solid history of accomplishment in settings. Keep operations smooth and consistent to maintain company stability and sustainability. Articulate and personable leader with excellent program management, strategic planning, and operational oversight abilities.
Overview
19
19
years of professional experience
Work History
Executive Director
Catholic Charities Disabilities Services
02.2021 - Current
- Provide the overall management and administration of the agency, which includes effective communication, compliance, supervision and stewardship of the agencies’ resources, in accordance with agency policies and procedures and consistent with the Mission of Catholic Charities of the Diocese of Albany.
- Managed the agency's overall operations, including effective communication, compliance, supervision, and stewardship of resources in line with agency policies and procedures.
- Led program development for individuals with disabilities and their families.
- Collaborated with community organizations to enhance service delivery and reach.
- Managed staff training initiatives to improve service quality and client satisfaction.
Interim Executive Director
Catholic Charities Disabilities Services
12.2020 - 02.2021
- Led overall management and administration of agency, ensuring effective communication, compliance, supervision, and stewardship of resources in alignment with agency policies and the Mission of Catholic Charities of the Diocese of Albany.
- Oversaw agency operations, facilitating effective communication, compliance, supervision, and stewardship of resources in accordance with agency policies and aligned with the Mission of Catholic Charities of the Diocese of Albany.
- Oversaw program development for individuals with disabilities at a nonprofit organization.
- Led strategic planning initiatives to enhance service delivery and community engagement.
- Collaborated with stakeholders to ensure compliance with regulations and best practices.
Associate Executive Director of Programs
Catholic Charities Disabilities Services
03.2019 - 12.2020
- Directed agency operations encompassing residential, clinical, community support, self-directed, and family services for individuals with intellectual and developmental disabilities, brain injury, behavioral health challenges, and substance use issues.
- Oversaw agency operations, including residential, clinical, community support, self-directed, and family services for individuals with intellectual and developmental disabilities, brain injury, behavioral health challenges, and substance use issues.
- Developed future vision and fostered teamwork to design and implement programs, securing support at all levels.
- Ensured compliance with all state and federal regulations and agency policies.
Director of Individualized Community Services
Catholic Charities Disabilities Services
12.2017 - 03.2019
- Administrator leading a focus on a transitional vision of development, retention, creativity and financial viability of services and supports delivered in the newly named Individualized Community Services’ Department.
- Managed senior and community supports supervisors, specialists, community supports providers, and self-directed support professionals to enhance service delivery.
- Other services include Self Directed Fiscal Intermediary and management of the collaboration with the Fiscal Intermediary coordinator and management of the agencies In Home Behavioral program, and Family Support Services Grants.
- Planned and developed department restructure to address needs of department and agency amid decrease in community habilitation and respite programs, prioritizing growth of HCBS waiver services.
- Collaborated with service coordination leadership team to create transition plan for agency community-based programs and implement Nursing Home Transition and Diversion Waiver in response to managed care transition from MSC program to Care Coordination/Health Homes model.
- Administrator leading a focus on a transitional vision of development, retention, creativity and financial viability of services and supports delivered in the newly named Individualized Community Services’ Department.
Chief Administrative Officer
Twill
01.2018 - 06.2018
- Coordinated community relations and company events to strengthen organizational presence and community ties.
- Lead and coordinate community relations and company events.
- Cultivated human relations to support community initiatives and foster local engagement.
- Led sales team focusing on client gifting to enhance community partnerships and drive mission alignment.
- Developed training programs for staff to enhance skills and productivity.
Director of Service Coordination
Catholic Charities Disabilities Services
06.2014 - 12.2017
- Administrator leading a focus on development, retention, creativity and financial viability of services and supports of the service coordination department clinical and management staff and programs to include: Medicaid Service Coordination, NYS HCBS 1915 C Waiver -Plan of Care Support Services, Self-Directed Broker Services, NYS Department of Health Traumatic Brain Injury Waiver Program, Individualized Supports Services.
- Increased revenue in service coordination program and created new position to enhance support for individuals served.
- Achieved consecutive years of surplus in service coordination program.
- Led initiatives for implementation of new programs/services within the organization.
- Managed in-home behavioral program, and Family Support Services Grants.
- Administrator leading a focus on development, retention, creativity and financial viability of services and supports of the service coordination department clinical and management staff and programs.
Associate Director of Service Coordination
Catholic Charities Disabilities Services
10.2011 - 06.2014
- Management of a team of Service Coordinators within the OPWDD/HCBS/TBI Waiver programs and in the areas of Human Resources, Quality Assurance/Corporate Compliance, Staff Development and Training and Finance.
- Coordinated intake processes for OPWDD HCBS Waiver program applicants, ensuring compliance with program requirements.
- Delivered training sessions on mandatory OPWDD curriculum for staff, enhancing knowledge and adherence to regulatory standards.
- Management of a team of Service Coordinators within the OPWDD/HCBS/TBI Waiver programs and in the areas of Human Resources, Quality Assurance/Corporate Compliance, Staff Development and Training and Finance.
Supervisor/Family Support Services Coordinator
Catholic Charities Disabilities Services
11.2011 - 10.2011
- Oversee and direct all functions of Family Support Services (FSS) contracts and manage all FSS grants within the agency.
- Directed Family Support Services (FSS) contracts and managed FSS grants, ensuring timely completion of quarterly reports and annual business plan.
- Supervised team of service coordinators delivering OPWDD supports, facilitating effective service delivery.
- Monitored expenditures for Family Support Services budget, ensuring compliance with financial regulations.
Service Coordinator
Catholic Charities Disabilities Services
11.2007 - 05.2011
- Provided case management services to individuals with developmental disabilities and traumatic brain injury, ensuring access to necessary resources and support.
- Delivered comprehensive case management services to individuals with developmental disabilities and traumatic brain injury, coordinating care and advocating for client needs.
- Coordinated client services and support within community disability programs.
- Managed schedules and appointments for individuals with disabilities.
- Developed individualized service plans for clients based on their needs.
Education
Master of Public Administration -
Purdue University Global
01-2019
Bachelor of Arts - Psychology
State University at Albany
01-2007
Associate of Applied Science - Business Administration
Hudson Valley Community College
01-2003
Skills
- Compliance management
- Strategic planning
- Policy development
- Program evaluation
- Budget management
- Community outreach
Accomplishments
- Graduate of The National Leadership Consortium on Developmental Disabilities at the University of Delaware, 2017
- Graduate, Solutions Leadership- The John Connors Group, 2015
Timeline
Executive Director
Catholic Charities Disabilities Services
02.2021 - Current
Interim Executive Director
Catholic Charities Disabilities Services
12.2020 - 02.2021
Associate Executive Director of Programs
Catholic Charities Disabilities Services
03.2019 - 12.2020
Chief Administrative Officer
Twill
01.2018 - 06.2018
Director of Individualized Community Services
Catholic Charities Disabilities Services
12.2017 - 03.2019
Director of Service Coordination
Catholic Charities Disabilities Services
06.2014 - 12.2017
Supervisor/Family Support Services Coordinator
Catholic Charities Disabilities Services
11.2011 - 10.2011
Associate Director of Service Coordination
Catholic Charities Disabilities Services
10.2011 - 06.2014
Service Coordinator
Catholic Charities Disabilities Services
11.2007 - 05.2011
Master of Public Administration -
Purdue University Global
Bachelor of Arts - Psychology
State University at Albany
Associate of Applied Science - Business Administration
Hudson Valley Community College